Solar Service Technician

Photon Brothers; Centennial (CO); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with match

Life insurance

Paid holidays

PTO

Telehealth

Job summary

Photon Brothers in Centennial, CO is seeking a Solar Service Technician to diagnose, troubleshoot, maintain, and repair residential solar PV systems, battery storage, EV chargers, and related electrical equipment.

You will work on roofs of varying pitches, use monitoring platforms and diagnostic tools, document service notes with photos, and provide high-level customer service while ensuring safety and quality.

Qualifications

• High school diploma or equivalent.
• Solar experience such as installation, electrical, or service experience (2+ years preferred).
• Working knowledge of NEC codes and residential electrical systems.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.

Responsibilities

• Diagnose and troubleshoot residential solar PV systems, battery storage, EV chargers, and associated electrical components.
• Perform corrective maintenance, warranty repairs, inspections, and service upgrades.
• Respond to service calls and customer concerns regarding system production, monitoring, equipment performance, or functionality.
• Utilize monitoring platforms and diagnostic tools to identify and resolve system issues.
• Accurately document troubleshooting steps, resolutions, photos, and service notes within internal software systems.
• Coordinate with the Service team and Operations to prioritize and complete service requests efficiently.
• Ensure all work is completed safely and in compliance with NEC, local AHJ requirements, and company standards.
• Perform inverter replacements, system diagnostics, communication troubleshooting, breaker replacements, module replacements, and commissioning support.
• Support detach/reset and reroof-related solar service work as needed.
• Maintain service vehicle inventory, tools, and equipment.
• Deliver a high level of professionalism and customer service during homeowner interactions.
• Support onboarding and training of new Service Technicians as needed.
• Participate in safety meetings, trainings, and process improvement initiatives.
• Meet or exceed KPIs including turnaround time, first-time resolution, and customer satisfaction.

Skills

Solar experience

Electrical troubleshooting

Customer service

Safety awareness

On-site roofing work

Education

High school diploma

Tools

Enphase

SolarEdge

Tesla

NABCEP

OSHA 10

Monitoring platforms

Battery storage systems

Job description

Position Overview:
This position will be based out of our Centennial, CO location.

We are seeking a motivated and skilled Solar Service Technician to join our growing Service team. This role is responsible for diagnosing, troubleshooting, maintaining, and repairing residential solar PV systems, battery backup systems, EV chargers, and related electrical equipment. The ideal candidate is customer-focused, safety-oriented, and experienced in field service and electrical troubleshooting.

The Solar Service Technician plays a critical role in ensuring our customers' systems are operating safely, efficiently, and at peak performance.
Job Responsibilities :

• Diagnose and troubleshoot residential solar PV systems, battery storage systems, EV chargers, and associated electrical components
• Perform corrective maintenance, warranty repairs, inspections, and service upgrades
• Respond to service calls and customer concerns regarding system production, monitoring, equipment performance, or functionality
• Utilize monitoring platforms and diagnostic tools to identify and resolve system issues
• Accurately document troubleshooting steps, resolutions, photos, and service notes within internal software systems
• Coordinate with the Service team (Director, Coordinators, and fellow techs) and Operations team to prioritize and complete service requests efficiently
• Ensure all work is completed safely and in compliance with NEC, local AHJ requirements, and company standards
• Perform inverter replacements, system diagnostics, communication troubleshooting, breaker replacements, module replacements, and commissioning support
• Support detach/reset and reroof-related solar service work as needed
• Maintain service vehicle inventory, tools, and equipment
• Deliver a high level of professionalism and customer service during all homeowner interactions
• Support the onboarding and training of new Service Technicians as needed
• Participate in regular safety meetings, technical trainings, and process improvement initiatives
• Meet or exceed service department KPIs including turnaround time, first-time resolution, and customer satisfaction

Requirements

• High school diploma or equivalent
• REQUIRED: Solar experience, such as solar installation, electrical, or solar service experience (2+ years preferred)
• Working knowledge of NEC codes and residential electrical systems
• Strong troubleshooting and problem-solving skills
• Excellent customer service and communication skills
• Strong organizational and time management abilities
• Comfortable using mobile apps, monitoring platforms, and service software
• Ability to work independently and collaboratively in a fast-paced environment
• Must be comfortable working on roofs of varying pitches and heights
• Ability to climb ladders, lift up to 60 pounds, and work in various weather conditions
• REQUIRED: Must have a valid driver\'s license, a clean driving record for the last 3 years, and a minimum of 9 years of driving experience, in accordance with PB insurance parameters, no exceptions. Must be able to travel to job sites.
• REQUIRED: Must be able to pass a motor vehicle and background check

Preferred Qualifications

• Experience troubleshooting residential solar PV systems (strongly preferred)
• Electrical Journeyman license or apprenticeship experience
• Knowledge of battery storage systems, EV chargers, and monitoring platforms
• Experience with Enphase, SolarEdge, Tesla, FranklinWH, or similar platforms
• Experience commissioning or troubleshooting battery backup systems
• Experience with residential reroof detach/reset work
• NABCEP certification
• OSHA 10 or OSHA 30 certification

Pay for this position is $30-$38 per hour, depending on experience. Overtime opportunities may be available depending on seasonality and business needs.

This full-time role is eligible to participate in health (one plan is less than $35 per pay check!), dental, and vision insurance. Photon Brothers also offers a 401k with match, as well as company-sponsored life insurance and telehealth. Paid holidays and PTO are also offered with this position.

This role will be posted until October 16, 2026 at a minimum, or until the role is filled.

About Us

At Photon Brothers, we’re dedicated to leading the way in clean energy solutions and helping our clients transition to sustainable, reliable power sources. As a trusted provider of electrical services, we specialize in the installation of solar panels, battery storage systems, and EV chargers, and are proud partners in Tesla's Powerwall Certified Installer program. We also offer roofing services, detach and reset, and solar system maintenance, making us a full-service home energy company.

With locations across Colorado and California, we keep everything in-house — from sales and project management to installation and service — so our customers always know who to call.