Solar Service Operations Lead

momentumsolar; East Berlin (CT); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Company vehicle

Job summary

Momentum Solar invites a Service Manager to lead the service department and drive excellence in customer interactions, reports, and repairs. You will cultivate lasting relationships with customers and vendors, ensure high service levels, and supervise the service team in a fast-paced residential solar environment.

The role emphasizes coordinating with electricians, reading blueprints, and staying current with safety practices and product training to deliver top-tier performance.

Qualifications

• Organized and detail-oriented candidate.
• Strong communication and relationship-building with customers and vendors.
• Experience supervising or managing teams in a service environment.
• Proficiency with Microsoft Office and basic tech troubleshooting.

Responsibilities

• Oversee Market Service teams.
• Coordinate scheduling with the Service Electrician staff.
• Oversee repairs of complex electrical control, wiring, and lighting systems from blueprints.
• Attend training sessions on new products, installation methodology and safety.

Skills

Organizational skills

Communication skills

Team management

Microsoft Office

Multi-tasking

Tools

Microsoft Office

Job description

Momentum Solar invites a Service Manager to lead the service department and drive excellence in customer interactions, reports, and repairs. You will cultivate lasting relationships with customers and vendors, ensure high service levels, and supervise the service team in a fast-paced residential solar environment.

The role emphasizes coordinating with electricians, reading blueprints, and staying current with safety practices and product training to deliver top-tier performance.