Service Manager

Momentum Solar LLC; Connecticut; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Company vehicle

Job summary

Momentum Solar LLC in Connecticut is seeking an organized service manager to lead the service department, oversee customer service interactions, scheduling, and repairs, and maintain high standards of workmanship.

The ideal candidate has E1/E2 with 5 years residential electrical experience, prior supervision, strong communication skills, and proficiency in reading electrical schematics and Microsoft Office.

Qualifications

• E1 or E2 license with at least 5 years residential electrical experience.
• Prior supervisor or management experience required.
• Proficient in Microsoft Office.
• Reading electrical schematics.
• Strong communication and organizational skills.
• Ability to troubleshoot residential electrical systems.

Responsibilities

• Oversee Market Service teams.
• Coordinate scheduling with the Service Electrician staff.
• Oversee repairs of electrical control, wiring, and lighting systems from blueprints.
• Attend training sessions on new products, installation methods and safety.

Skills

Leadership

Customer service

Organization

Communication

Reading schematics

Solar experience

Tools

Microsoft Office

Job description

WHO ARE WE? Momentum Solar, one of the top residential solar companies in the nation, is redefining solar energy. Momentum's team culture has often been described as a fast-growing family of ambitious, performance-driven people. Most of our employees love to space maximize teamwork, communication, and fun; which truly embodies the work hard, play harder culture. Our open-door management style helps spark creativity and promote problem-solving. We believe in saving the planet. We believe in transparency.

WE BELIEVE IN SOLAR!

IS THIS YOU? We are looking for an organized, detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.

Benefits:

• Full Benefits! Medical, Dental, Vision, and a 401k
• Company Vehicle

Some responsibilities:

• Oversee Market Service teams
• Work with the Service Electrician staff to help coordinate scheduling
• Oversees repairs of complex electrical control, wiring, and lighting systems working from a technical blueprint.
• Attend training sessions on new products, installation methodology and safety.

A few Requirements:

• -E1 or E2, with at least 5 years residential electrical experience.
• - Prior supervisor or management experience (required)
• -Proficient in Microsoft office
• - Solar Experienceispreferredbut not required.
• - Needs to be highly organizedwith the ability to muti-task.
• -Ability to troubleshoot basic residential electrical systems and assist techs over the phone.
• - Able to work in large team environment
• - Able to read electrical schematics
• - Must have good communication skills verbally and through email
• - Must be self-motivated and willing to work until everything is done for the day
• - Must be able to evaluate electrical work through photos to make sure work is done properly
• - Comfortable talking with customers / inspectors and deescalating situations

Momentum Solar is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age