Solar Field Service Technician — Travel & Onsite Diagnostics

Enphase Energy, Inc.; United States; On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Enphase Energy is seeking a Field Service Technician to provide on-site support to Distribution and Installation Partners. You will own problems through completion to ensure best-in-class customer service at all times.

This role requires regular travel up to 50%, service Enphase PV and storage systems, and coordination with homeowners, the scheduling team, and customer support. You will perform onsite testing, rooftop work, and documentation while upholding OSHA standards.

Qualifications

• High school diploma or GED.
• 2+ years of experience in electrical installation and service.
• Valid state driver’s license with a clean driving record; must be insurable.
• Proficiency with computers and ability to navigate multiple applications; MS Office.
• Ability to read and interpret plan sets.
• Strong communication and presentation skills.
• Strong time management and organizational skills.
• Detail-oriented with a focus on accuracy and quality.
• Knowledge of and commitment to safety and security procedures.
• Ability to follow instructions and respond constructively to feedback and direction.
• Demonstrates sound judgment and decision-making skills.
• Flexible and adaptable; able to manage change, delays, and unexpected challenges.
• Willingness to learn and apply a variety of tools and techniques related to home improvement and electrical work.
• Positive team player who contributes to a collaborative work environment.
• Demonstrates integrity, professionalism, and strong work ethic.
• Ability to work outside of regular business hours as needed.
• Commercial or residential electrical license.
• NABCEP (North American Board of Certified Energy Practitioners) certification.

Responsibilities

• Travel up to 50% of the time.
• Service Enphase PV and storage systems within the assigned territory.
• Coordinate site visits with homeowners and align with Customer Support.
• Perform onsite testing and diagnostics to evaluate system performance and identify issues.
• Work on rooftops and elevated structures.
• Complete solar maintenance reports and required documentation accurately and in a timely manner.
• Update Enlighten monitoring system to reflect changes.
• Utilize standard field tools and equipment.
• Install and route conduit, copper piping, and wiring as needed.
• Participate in safety training and adhere to safety protocols.
• Train and mentor team members on installation techniques and best practices.
• Review system designs and develop job-specific BOM/BOS.
• Work independently with minimal supervision.
• Drive continuous improvement in processes and workmanship standards.
• Perform other duties as assigned.
• Meet domestic travel requirements, including valid identification for air travel.

Skills

Strong communication and presentation

Time management

Organizational skills

Detail-oriented

Safety procedures

Ability to read and interpret planSets

Willingness to learn

Education

High school diploma or GED

Commercial or residential electrical license

NABCEP certification

Tools

Microsoft Office

Job description

Enphase Energy is seeking a Field Service Technician to provide on-site support to Distribution and Installation Partners. You will own problems through completion to ensure best-in-class customer service at all times.

This role requires regular travel up to 50%, service Enphase PV and storage systems, and coordination with homeowners, the scheduling team, and customer support. You will perform onsite testing, rooftop work, and documentation while upholding OSHA standards.