Solar Field Service Tech - Travel & Onsite Diagnostics

Enphase Energy, Inc.; Cincinnati (OH); On-site; USD 32,000 - 50,000; Full time

Job summary

Enphase Energy in Cincinnati, OH is seeking a Field Service Technician to provide on-site support for PV and storage systems. The role requires traveling up to 50% of the time to customer sites and installation partners, with a focus on safety and quality.

You will diagnose, repair, maintain, and document system performance, mentor teammates, and coordinate with scheduling and homeowners to ensure smooth site visits. A valid electrical license and NABCEP certification are preferred.

Qualifications

• High school diploma or GED.
• 2+ years of electrical installation and service.
• Valid state driver’s license with a clean driving record.
• NABCEP certification or equivalent.
• Commercial or residential electrical license.
• Proficiency with computers and Microsoft Office.

Responsibilities

• Travel up to 50% of the time to support territory and install partners.
• Service PV and storage systems within the assigned territory.
• Coordinate site visits with homeowners and scheduling teams.
• Perform onsite testing and diagnostics of system performance.
• Work on rooftops and elevated structures as required.
• Complete maintenance reports and required documentation promptly.
• Maintain and update Enlighten monitoring system post-work.
• Use standard field tools and install conduits and wiring as needed.
• Participate in safety training and follow safety protocols.
• Mentor team members on installation techniques and BOM/BOS review.
• Work independently with minimal supervision.
• Identify opportunities to improve processes and workmanship.
• Meet domestic travel requirements with valid ID.
• Respond to customer needs with high-quality service.

Skills

Electrical installation

NABCEP certification

Electrical license

Driver's license

Computer proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Enphase Energy in Cincinnati, OH is seeking a Field Service Technician to provide on-site support for PV and storage systems. The role requires traveling up to 50% of the time to customer sites and installation partners, with a focus on safety and quality.

You will diagnose, repair, maintain, and document system performance, mentor teammates, and coordinate with scheduling and homeowners to ensure smooth site visits. A valid electrical license and NABCEP certification are preferred.