Solar Account Manager — Hybrid, Growth & Support

GreenLancer Energy Careers; Michigan; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible Paid Time Off

Flexible & Hybrid Work Options

Comprehensive Health Coverage

Paid & Voluntary Life Insurance

Performance-Driven Rewards

Top-tier Equipment

Job summary

GreenLancer Energy, Inc. is seeking a Sales Account Manager to grow and manage relationships with solar installer customers. You will deliver high-level customer support via phone and the GreenLancer web app, while identifying opportunities to expand business.

Ideal candidates have 5+ years in sales/account management, strong Excel and CRM experience, and a passion for renewable energy. Hybrid work in Detroit, MI with occasional travel and industry events.

Qualifications

• Bachelor’s degree with some quantitative studies in Business, Marketing, or Finance preferred.
• 5+ years of experience in sales, account management, or related role.
• 2+ years of routine use of Excel for analysis, and graphically communicating insights regarding data.
• CRM software experience preferred.
• Dynamic communicator who easily creates relationships with outside partners to effectively influence behavior.
• Experience in residential solar sales, insurance sales, and home improvement sales are highly desirable.
• Ability to make insightful and relevant recommendations based on findings from data analytics; capable to gain command of data regarding assigned partners and workflow.
• Team player that behaves ethically, with highest degree of integrity at all times.
• Very strong organizational and communication (both verbal and written) skills.
• Strong computer skills; including Microsoft Office Suite.
• Ability to adapt and work in an open, fast-paced, collaborative environment.
• Highly positive energy and can-do personality

Responsibilities

• Manage assigned solar installer accounts to meet or exceed sales goals.
• Provide unparalleled customer service and support in order to yield a high level of customer satisfaction.
• Answer customer inbound Calls, Quotes, Comments (CQC) on the GreenLancer platform 9-5pm in your local time zone.
• Respond to Customer inquiries, return voicemails
• Direct calls and inquiries to appropriate stakeholders
• Interact and help manage the GreenLancer Customer relationship management system (CRM).
• Grow existing customer accounts, identify and engage new installers.
• Identify, research, and resolve partner issues using analytical skills and Sharpspring Client Relationship Management (CRM).
• Identify new solar installers that can use GreenLancer’s solutions.
• Onboard and train solar installers how to best leverage GreenLancer’s solutions.
• From time to time, attend industry trade shows and conferences.
• Travel to customer accounts in-person as permitted.

Skills

Excel analysis

CRM experience

Communication skills

Sales / account management

Data-driven decisions

Relationship building

Education

Bachelor's degree in Business/Marketing/Finance

Tools

Sharpspring CRM

Microsoft Office

Job description

GreenLancer Energy, Inc. is seeking a Sales Account Manager to grow and manage relationships with solar installer customers. You will deliver high-level customer support via phone and the GreenLancer web app, while identifying opportunities to expand business.

Ideal candidates have 5+ years in sales/account management, strong Excel and CRM experience, and a passion for renewable energy. Hybrid work in Detroit, MI with occasional travel and industry events.