Solar Account Manager — Customer Success & Coordination

Ambia Solar; Orem (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Group Health, Dental, and Vision plans

401K with employer match

Paid holidays and paid time off

Opportunity for advancement

Upbeat and exciting company culture

Job summary

A residential solar panel installation company is looking for experienced account managers to support customers throughout their solar installation journey. Ideal candidates will excel in customer communication and have a knack for multitasking and detail-oriented work. Responsibilities include managing customer accounts, resolving issues, and ensuring satisfaction during the installation process. Solar experience is a plus. The position offers a competitive salary and various benefits.

Qualifications

• 3-12 months’ experience in a customer service or account management role.
• Strong ability to prioritize and manage time effectively.
• Ability to thrive in a high-growth environment.

Responsibilities

• Act as a single point of contact for complex customer issues.
• Maintain a positive attitude towards customers at all times.
• Enter customer data accurately between systems.

Skills

Customer service experience

Phone handling skills

Active listening

Attention to detail

Multitasking

Communication skills

Job description

A residential solar panel installation company is looking for experienced account managers to support customers throughout their solar installation journey. Ideal candidates will excel in customer communication and have a knack for multitasking and detail-oriented work. Responsibilities include managing customer accounts, resolving issues, and ensuring satisfaction during the installation process. Solar experience is a plus. The position offers a competitive salary and various benefits.