Software Training & Process Improvement Specialist

1800 Water Damage of Birmingham,Al; Cincinnati (OH); On-site; USD 50,000 - 65,000; Part time

Job summary

Novals, Inc. / Byrd Family of Companies is seeking a highly motivated Training Specialist to support a major software optimization initiative. You will learn, configure, test, document, and train employees on PSA/Proven Jobs, LiveSwitch, Xactimate, and other business apps.

An ideal candidate enjoys learning new tech, improving processes, and creating training materials while helping others succeed. This is a contract role focused on implementation and adoption across multi-site operations in OH.

Qualifications

• Can quickly learn new software systems and workflows.
• Strong communication and interpersonal skills.
• Ability to explain technical concepts to non-technical users.
• Excellent organizational and project management abilities.
• Reliability and attention to detail with multi-site work in OH.

Responsibilities

• Develop training materials, SOPs, and user guides.
• Conduct one-on-one and group software training sessions.
• Provide ongoing coaching and technical support to staff.
• Create quick-reference guides and training videos.
• Validate data and support software implementation activities.
• Monitor adoption and report progress to leadership.

Skills

Learning quickly

Training delivery

Communication

Documentation

Project management

Attention to detail

Independent worker

Reliability

Transportation

Education

Associate degree

Bachelor's degree

Technical certification

Equivalent professional experience

Tools

PSA/Proven Jobs

Xactimate

LiveSwitch

Microsoft Office

Google Workspace

CRM or ERP SAP

Job description

Novals, Inc. / Byrd Family of Companies is seeking a highly motivated Training Specialist to support a major software optimization initiative. You will learn, configure, test, document, and train employees on PSA/Proven Jobs, LiveSwitch, Xactimate, and other business apps.

An ideal candidate enjoys learning new tech, improving processes, and creating training materials while helping others succeed. This is a contract role focused on implementation and adoption across multi-site operations in OH.