Software Trainer, Jr

Dunhill Professional Search & Government Solutions; Ogden (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Job summary

Dunhill Professional Search & Government Solutions in Ogden, UT is looking for a Training Specialist to conduct in-person and online training for program applications, provide conference support, and create or update basic training materials as needed.

You will clearly communicate technical and non-technical information to beginner and mid-level users, work with a team of trainers, and help prepare training documentation and reports.

Qualifications

• HS Diploma or GED required.
• 0–2 years of experience as a teacher/trainer or helpdesk for a technical project.
• Combination of equivalent education and experience may be considered.

Responsibilities

• Conducts in-person and online training for program applications.
• Provides conference support and creates/updates training materials as needed.
• Communicates technical and non-technical information clearly to beginner and mid-level users.
• collaborates with a team of trainers and assists with training documentation and reports.
• Travels 40–75% of the time as required.

Skills

Communication skills

Presentation skills

Teamwork

Detail oriented

Interpersonal skills

Learning quickly

Education

HS Diploma or GED

Tools

Microsoft Office proficiency

Adobe Connect

Adobe Acrobat Pro

Job description

Conducts in-person and online training for program applications, provides conference support, and creates/updates basic training materials as needed. These duties and responsibilities may vary based on the needs of the customer and their users. Clearly communicates technical and non-technical information to beginner, and mid-level users, and other employees. May be mentored by senior trainers or project team members. Actual work location is in Ogden UT.

Minimum Qualifications

• HS Diploma or GED.
• 0-2 years of experience as a teacher/trainer or helpdesk for a technical project. A combination of equivalent education and experience may be considered.

Other Job Specific Skills

• Presents a polished and professional demeanor which allows the individual to interface and clearly communicate both technical and non-technical information effectively to beginner, experienced, and expert users.
• Communication skills must be superior to display enthusiasm with a calm and professional demeanor.
• Ability to work as part of a team of trainers and assist the team in completing training documentation and reports as necessary.
• Must be detail oriented and should utilize their professional experience within the field to keep trainings on schedule
• Must be proficient in the use of the Microsoft Office suite of programs including Word, Excel, PowerPoint, and Outlook, and Adobe products such as Adobe Connect and Adobe Acrobat Pro. In addition, they need to be able to learn new applications quickly with minimal training.
• Possess strong listening skills as well as presentation skills, and should be comfortable conducting Q&A discussions with users and other stakeholders to collect application feedback and concerns.
• Must be well organized and have good interpersonal skills.
• Needs to travel 40%-75% of the time per month with some months being less and some possibly more. Travel will usually be scheduled at least one month in advance but may occur with little notice depending on availability.
• Ability to adjust and change focus and/or priority as well as the ability to successfully multi-task as needed and set priorities as needed.
• Knowledge of and prior experience with the Army or in a military health care setting is a plus.