Software Implementation Analyst - Remote Training and Growth

Insperity; Town of Middleton (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off

Volunteer hours

Job summary

Insperity in Middleton, Wisconsin seeks an Implementation professional to lead enterprise project configurations and client trainings.

Responsibilities include hosting remote kickoff meetings, creating configuration notes, setting up software, and tailoring training to customer needs. The ideal candidate has a CS/MIS degree and SQL or FoxPro experience, plus strong communication and project-management skills.

Qualifications

• Bachelor’s Degree in Computer Science/ MIS or related field is required.
• Experience in system integration, HR, Accounting or the computer industry is preferred.
• Strong customer relations, time management and organizational skills.
• SQL or FoxPro database experience.

Responsibilities

• Host remote kick-off meetings with clients to determine client business objectives for project implementations.
• Create configuration notes documentation and review with more experienced Implementation personnel for any configuration abilities that do not exist in the product and accuracy prior to sending to client.
• Completes setup of the client’s software, getting verification of questions answered by more experienced Implementation personnel.
• Works with Analyst team to learn how to configure ongoing system requests as needed per project.
• Configures interfaces to integrate with existing HR, payroll or accounting systems.
• Tests interfaces to confirm integration is complete.
• Works with Analyst team to tailor formal training to meet the customer’s specifications.
• Provides new client training (administrator, operator, supervisor, and employee), as required, on applicable Insperity Business Performance Solution’s software.
• Documents and reviews open issues list from training with pertinent personnel and updates configuration as necessary.
• Updates configuration notes with any changes made.
• Works with client on system optimization through project closing.

Skills

SQL scripting

Project management

Interpersonal skills

Communication skills

Training experience

Education

Bachelor’s Degree in Computer Science/MIS

Tools

FoxPro

SQL

Job description

Insperity in Middleton, Wisconsin seeks an Implementation professional to lead enterprise project configurations and client trainings.

Responsibilities include hosting remote kickoff meetings, creating configuration notes, setting up software, and tailoring training to customer needs. The ideal candidate has a CS/MIS degree and SQL or FoxPro experience, plus strong communication and project-management skills.