Remote iMIS Implementation & Training Consultant

Advanced Solutions International; Austin (TX); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

PTO

Health Insurance

Life Insurance

FSA

HSA

401k

Growth & Development

EAP

Hybrid Remote

Job summary

Advanced Solutions International is seeking a Software Implementation Consultant to deliver iMIS solutions and drive client performance improvements. You will work unsupervised on small projects and with a project team on larger initiatives, handling implementation, support, and training per established methodologies.

The role requires a Bachelor’s degree or related experience, 1+ year in customer onboarding or implementation support, and strong communication skills.

Qualifications

• Bachelor’s Degree in relevant field or related experience
• 1+ years of experience in customer service, client onboarding, implementation support, or a related role
• Excellent verbal and written communication skills
• Strong time management and organizational skills
• iMIS and HTML/CSS experience preferred but not required
• Self-motivated with the ability to work independently and as part of a project team
• Demonstrated ability to provide excellent work product and customer service
• Certified iMIS Administrator and/or Certified iMIS Professional certification required at start of employment or achieved within 90 days of employment
• Some travel may be required from time to time, as directed by the Client Success Manager or Project Manager

Responsibilities

• Configuring and implementing iMIS and related products and services, including converting data, working with RiSE, and extending the product with iMIS and other supported tools
• Serving as part of the technical solutions team or the global solutions Client Success team, depending on skill sets focusing on technical, product or organizational solutions
• Enabling continuous performance improvement by understanding organizational needs, offering appropriate process change advice, and leading organisational change
• Delivering client training as either part of implementation, public online classroom, at your desk or client specific as assigned
• Meeting team (and individual) billable production targets, currently set at 1525 billable hours/year
• Focusing on excellent service quality, with on-time and on-budget delivery
• Performing other job-related duties as may be assigned from time to time

Skills

Excellent verbal and written comms

Time management

Organizational skills

Independent worker

Customer service

Self-motivated

Education

Bachelor’s Degree in relevant field

iMIS certification (Admin/Professional)

Tools

iMIS

HTML/CSS

Job description

Advanced Solutions International is seeking a Software Implementation Consultant to deliver iMIS solutions and drive client performance improvements. You will work unsupervised on small projects and with a project team on larger initiatives, handling implementation, support, and training per established methodologies.

The role requires a Bachelor’s degree or related experience, 1+ year in customer onboarding or implementation support, and strong communication skills.