Implementation Specialist: Client Deployments & Training

True Helix; Delmont (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology solutions company is seeking an Implementation Specialist to help clients understand and efficiently use their software. Responsibilities include supporting clients during implementation, assessing needs for accurate configurations, and providing training. Candidates should have 2+ years of experience, strong communication skills, and proficiency in Microsoft Office and SQL. The position requires attention to detail and the ability to work independently or in a team. This role is based in Pennsylvania, with potential onsite project work.

Qualifications

• 2+ years of experience in a technical implementation role.
• Ability to interface with clients and understand their needs.
• Experience in training and providing support to end-users.

Responsibilities

• Support clients in implementing technical systems and software.
• Assess client needs for accurate software configuration.
• Define and execute implementation delivery plans.
• Perform tests and troubleshoot final system setups.
• Provide training and support during and post-implementation.

Skills

Strong communication skills

Technical knowledge

Microsoft Office proficiency

Writing SQL queries

Multitasking

Analytical skills

Customer service skills

Detail-oriented

Education

BS or BA degree in computer science or related field

Job description

A technology solutions company is seeking an Implementation Specialist to help clients understand and efficiently use their software. Responsibilities include supporting clients during implementation, assessing needs for accurate configurations, and providing training. Candidates should have 2+ years of experience, strong communication skills, and proficiency in Microsoft Office and SQL. The position requires attention to detail and the ability to work independently or in a team. This role is based in Pennsylvania, with potential onsite project work.