Software Developer Support Lead: Drive Reliability

Highlights; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

Zaner-Bloser, a Highlights company, is seeking a Software Developer Support Lead to direct a production-focused software support team. The role blends development and operations, owning triage, deployments, and security remediation while providing technical leadership to a distributed team.

You will interact with multiple stakeholders to ensure product quality, operational readiness, and reliable support ownership across a range of technologies.

Qualifications

• Required experience with Angular 8+ and ASP.Net Web Api.
• Experience with HTML5/CSS3 and Entity Framework.
• Familiarity with MSSQL, Unit Testing, and testing frameworks.

Responsibilities

• Lead a dedicated support team for learning software reliability and deployment coordination.
• Triage, debug, and address defects across production and QA environments.
• Ensure security, performance, and maintainability of applications.

Skills

Angular 8+

ASP.Net Web Api

HTML5/CSS3

Entity Framework

MSSQL

Unit Testing

Front-end unit testing

End-to-end testing

SQL Profiler

CI / Jenkins

Azure DevOps

Postman

Azure services

Tools

Azure DevOps

Postman

Job description

Zaner-Bloser, a Highlights company, is seeking a Software Developer Support Lead to direct a production-focused software support team. The role blends development and operations, owning triage, deployments, and security remediation while providing technical leadership to a distributed team.

You will interact with multiple stakeholders to ensure product quality, operational readiness, and reliable support ownership across a range of technologies.