Lead Production Engineer: Automation & Reliability (Remote)

Zscaler; San Jose (CA); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Time off plans for vacation

Parental leave options

Retirement options

In‑office perks

Job summary

Zscaler is seeking a Principal Production Engineer to enhance the reliability of its platform. This hybrid role allows for remote work while collaborating closely with the Cloud Infrastructure & Operations department in San Jose, CA.

The successful candidate will be responsible for driving an ‘automation-first’ culture, developing scalable solutions, and ensuring the observability of complex infrastructure while managing incident responses efficiently.

Benefits include vacation time, parental leave, and retirement options, all within a culture that values innovation and purpose.

Qualifications

• 10+ years of experience managing reliability for large‑scale production services.
• Expertise in programming, preferably in Python or Go.
• Proficient in incident management and on‑call rotations.

Responsibilities

• Design scalable infrastructure across AWS and GCP.
• Implement and maintain observability tools.
• Drive an automation-first culture by writing code.

Skills

Python

Go

C/C++

Networking protocols

Linux/RHEL systems

Distributed architecture

Tools

Prometheus

Grafana

OpenTelemetry

AWS

GCP

Ansible

Terraform

HAProxy

Job description

Zscaler is seeking a Principal Production Engineer to enhance the reliability of its platform. This hybrid role allows for remote work while collaborating closely with the Cloud Infrastructure & Operations department in San Jose, CA.

The successful candidate will be responsible for driving an ‘automation-first’ culture, developing scalable solutions, and ensuring the observability of complex infrastructure while managing incident responses efficiently.

Benefits include vacation time, parental leave, and retirement options, all within a culture that values innovation and purpose.