Live Ops Developer Support Engineer

247Hire; Tallahassee (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

247Hire is seeking a Developer Support Engineer to join our Developer Ecosystem Success organization. This role involves managing developer inquiries, providing solutions, and optimizing workflows while ensuring a high-quality support experience. Candidates should have a strong background in software development and excellent communication skills.

You will be part of a fast-paced environment requiring technical problem-solving abilities and the capacity to translate complex concepts for broader audiences. A Bachelor's degree in computer science or a related field is essential.

Qualifications

• Experience in software development and developer operations.
• Experience in a fast-paced environment.
• Ability to debug complex technical issues.
• Ability to communicate technical concepts to non-technical audiences.

Responsibilities

• Develop technical knowledge of the Horizon OS and Horizon World platforms.
• Manage escalation queue for developer questions.
• Investigate and debug technical issues efficiently.
• Communicate resolutions to developers.

Skills

Software development

Developer operations

Communication skills

Debugging skills

Project management

Education

Bachelor's degree in computer science

Job description

247Hire is seeking a Developer Support Engineer to join our Developer Ecosystem Success organization. This role involves managing developer inquiries, providing solutions, and optimizing workflows while ensuring a high-quality support experience. Candidates should have a strong background in software development and excellent communication skills.

You will be part of a fast-paced environment requiring technical problem-solving abilities and the capacity to translate complex concepts for broader audiences. A Bachelor's degree in computer science or a related field is essential.