Software Developer III
Apex Systems
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Benefits offered by this job
Job summary
Everforth Apex is seeking a ServiceNow Software Developer III to design, develop, and support enterprise ServiceNow solutions accelerating employee and customer experiences. You will modernize interactions via Workspaces, Employee Center, Service Portals, and CSM while driving automation and platform adoption.
You will collaborate with stakeholders, participate in Agile ceremonies, and implement integrations using REST APIs and web services.
Qualifications
- 5+ years of ServiceNow development experience.
- Strong expertise in ServiceNow Workspaces, UI Builder, and Next Experience Framework.
- Experience developing Employee Center, Service Portal, CSM Portal, and customer self-service solutions.
- Proficiency in JavaScript, Glide APIs, Client Scripts, Business Rules, Script Includes, UI Actions, and Flow Designer.
- Experience with ITSM, CSM, Knowledge Management, and Service Catalog implementations.
- Strong integration experience using REST APIs, Integration Hub, and web services.
- Experience working in Agile environments with distributed teams.
- Excellent analytical, problem-solving, and communication skills.
- Experience with AI platforms, Agentic AI, Generative AI, LLMs, or ServiceNow AI capabilities is a plus.
Responsibilities
- Develop and support ServiceNow Workspaces, including SOW, Agent Workspace, and Next Experience applications.
- Leverage UI Builder to extend out-of-the-box capabilities and deliver role-based workspace experiences.
- Build and support Employee Center, Service Portal, Knowledge Management, and self-service capabilities.
- Develop and enhance customer-facing portals, including CSM and Business Portals.
- Create widgets, portal pages, forms, and digital experiences to improve engagement and self-service adoption.
- Configure and customize CSM, Knowledge Management, and Service Catalog capabilities.
- Design and implement workflow automation using Flow Designer, Integration Hub, and platform-native capabilities.
- Develop integrations with enterprise systems using REST APIs and web services.
- Build and support ServiceNow customizations using JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, and UI Actions.
- Evaluate and adopt emerging ServiceNow capabilities to improve experiences.
- Partner with stakeholders to deliver scalable solutions; participate in Agile ceremonies; troubleshoot production issues; maintain technical documentation.
Skills
Tools
Job description
The ServiceNow Software Developer III designs, develops, and supports enterprise ServiceNow solutions that elevate both employee and customer digital experiences. This role focuses on modernizing user interactions through ServiceNow Workspaces, Employee Center, Service Portals, and Customer Service Management (CSM) solutions while driving automation, operational efficiency, and platform adoption.
Fully Remote
The ServiceNow Software Developer III designs, develops, and supports enterprise ServiceNow solutions that elevate both employee and customer digital experiences. This role focuses on modernizing user interactions through ServiceNow Workspaces, Employee Center, Service Portals, and Customer Service Management (CSM) solutions while driving automation, operational efficiency, and platform adoption.
- Develop and enhance ServiceNow Workspaces, including Service Operations Workspace (SOW), Agent Workspace, and Next Experience applications.
- Leverage UI Builder to extend out-of-the-box capabilities and deliver intuitive, role-based workspace experiences.
- Build and support employee-facing solutions such as Employee Center, Service Portal, Knowledge Management, and self-service capabilities.
- Develop and enhance customer-facing portals, including CSM and Business Portals.
- Create widgets, portal pages, forms, and digital experiences that improve customer engagement and self-service adoption.
- Configure and customize CSM, Knowledge Management, and Service Catalog capabilities.
- Design and implement workflow automation using Flow Designer, Integration Hub, and platform-native capabilities.
- Develop integrations with enterprise systems using REST APIs and web services.
- Build and support ServiceNow customizations using JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, and UI Actions.
- Evaluate and adopt emerging ServiceNow capabilities to continuously improve employee and customer experiences.
- Partner with business stakeholders, product owners, and architects to deliver scalable solutions.
- Participate in Agile ceremonies, sprint planning, story estimation, code reviews, testing, demonstrations, and releases.
- Troubleshoot production issues, maintain technical documentation, and promote development best practices.
- 5+ years of ServiceNow development experience.
- Strong expertise in ServiceNow Workspaces, UI Builder, and Next Experience Framework.
- Experience developing Employee Center, Service Portal, CSM Portal, and customer self-service solutions.
- Proficiency in JavaScript, Glide APIs, Client Scripts, Business Rules, Script Includes, UI Actions, and Flow Designer.
- Experience with ITSM, CSM, Knowledge Management, and Service Catalog implementations.
- Strong integration experience using REST APIs, Integration Hub, and web services.
- Experience working in Agile environments with distributed teams.
- Excellent analytical, problem-solving, and communication skills.
- Experience with AI platforms, Agentic AI, Generative AI, LLMs, or ServiceNow AI capabilities is a plus.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
- Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
- We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
- Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
- In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
- Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
- You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
NYSE: EFOR
© 2026 Everforth, Inc. All rights reserved.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
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