ServiceNow Developer

Apex Systems; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Everforth Apex is seeking a senior ServiceNow Developer to implement and maintain the TPRM module within an enterprise ServiceNow platform in Charlotte, NC. You will coordinate with the Product Owner and platform Architects to deliver compliant business value through SDLC and change management practices.

The role emphasizes designing, configuring, and integrating ServiceNow applications, scripting, and ensuring security and regulatory compliance, with an on-site work arrangement.

Qualifications

• 3–5+ years of experience developing and supporting ServiceNow applications and platform capabilities.
• ServiceNow CAD certification or equivalent certification.
• Proficiency with JavaScript within the ServiceNow ecosystem and REST/SOAP integrations.
• Experience configuring Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, and Reports.
• Strong understanding of SDLC methodologies, release management, testing, and deployment in Agile environments.
• Excellent analytical, communication, and stakeholder management skills.

Responsibilities

• Design, configure, and maintain ServiceNow applications, workflows, and UI components.
• Build integrations using REST/SOAP and develop custom applications and catalog items.
• Collaborate with product owners and architects to translate business needs into technical solutions.
• Participate in all SDLC phases: requirements, design, development, testing, deployment, and support.
• Support release management and ensure compliant deployments through governance and DevOps practices.
• Troubleshoot, perform root-cause analysis, and implement platform enhancements.
• Balance innovation with regulatory and security requirements.

Skills

ServiceNow CAD certification

5+ years ServiceNow development

JavaScript

APIs & integrations

SDLC / Agile

Tools

ServiceNow

REST

SOAP

Job description

Job#: 3055501

Job Description:

ServiceNow Developer

Location: Charlotte, North Carolina (On-site)

Role Overview

An experienced, senior-level ServiceNow developer is sought to implement and maintain ServiceNow’s Third Party Risk Management (TPRM) module as part of an enterprise ServiceNow platform. This job is responsible for understanding the out-of-the-box configuration, industry best practices, and ServiceNow’s capabilities to extend and integrate with supporting solutions. Job expectations include coordinating with the Product Owner and platform Architects to deliver compliant business value within an established Software Development Life Cycle (SDLC) and change management frameworks.

Key Responsibilities

• Design, configure, and maintain ServiceNow applications, workflows, integrations, and user interfaces.
• Implement solutions utilizing ServiceNow platform capabilities, including custom applications, APIs, business rules, flows, and catalog items.
• Collaborate with stakeholders to translate business requirements into technical solutions aligned with enterprise architecture standards.
• Participate in all phases of the SDLC, including requirements analysis, design, development, testing, deployment, and production support.
• Support release management activities and ensure successful deployment through established governance, change control, and DevOps practices.
• Develop and maintain integrations with internal and external systems using REST, SOAP, and other enterprise integration technologies.
• Ensure solutions meet security, audit, compliance, and regulatory requirements.
• Provide technical troubleshooting, root cause analysis, and ongoing platform enhancements.

Required Qualifications

• ServiceNow Certified Application Developer (CAD) certification.
• 3-5+ years of experience developing and supporting ServiceNow applications and platform capabilities.
• Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
• Proficiency with JavaScript, ServiceNow scripting, APIs, integrations, and workflow automation.
• Experience designing, configuring, and developing integrations with the ServiceNow platform, including connectors and Scripted REST APIs.
• Strong understanding of SDLC methodologies, release management, testing, and deployment practices leveraging Agile methodology.
• Strong analytical and problem-solving skills.
• Effective communication and stakeholder management.
• Attention to detail and commitment to quality.
• Ability to balance innovation with regulatory and operational requirements.

Preferred Qualifications

• Additional ServiceNow certifications (System Administrator/CSA, or Implementation Specialist/CIS).
• Experience working within large enterprise environments, preferably in the financial services or other highly regulated industries.
• Experience supporting risk, compliance, governance, or enterprise service management initiatives.
• Familiarity with regulatory, audit, and cybersecurity requirements common within financial institutions.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview

• medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan)
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• corporate discount savings program and other discounts
• on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA
• dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

(Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.