Software Deployment Specialist

TechDigital Group; Lansing (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

TechDigital Group is seeking a Software Deployment Specialist to support the global Agilent OpenLAB CDS project. You will build and deploy AIC computers at Rahway and West Point sites, document IQ/OQ, assist with lab migrations and instrument connectivity.

Ideal candidates have hands-on experience with Agilent OpenLAB CDS 2.x in regulated environments and enjoy coordinating with project teams to resolve deployment issues and ensure compliant lifecycle documentation.

Qualifications

• 2+ years using or supporting chromatography data systems in regulated labs.
• Experience with Agilent OpenLAB CDS 2.x preferred.
• Strong written and verbal communication; mediates between tech teams and end users.
• Able to travel to Rahway and West Point on site as needed.

Responsibilities

• Build and deploy AIC computers at Rahway and West Point (on-site).
• Provide remote support for other Client sites.
• Complete IQ/OQ documentation for client review and approval.
• Prepare comprehensive deployment checklists and test scripts.
• Resolve AIC build-related issues and coordinate with project teams.

Skills

Communication skills

Troubleshooting

Team coordination

Regulated environment experience

Tools

Agilent OpenLAB CDS 2.x

Chromatography data systems

AIC (Agilent Instrument Controllers)

JIRA

Xray/Vera

ServiceNow

Job description

Must Have's:

• Agilent OpenLAB CDS 2.x & Chromatography Systems Support


• Hands-on experience with Agilent OpenLAB CDS 2.x, chromatography data systems, instrument onboarding, troubleshooting, and support in a regulated laboratory environment.


• AIC Build, Deployment & Technical Troubleshooting


• Experience building, deploying, and supporting Agilent Instrument Controllers (AICs), resolving deployment issues, and assisting with laboratory migrations and instrument connectivity.


• Computer System Validation (CSV) / IQ-OQ Documentation


• Strong experience preparing and executing IQ/OQ documentation, validation test scripts, lifecycle documentation, and supporting compliance activities in regulated environments.

The Software Deployment Specialist will be responsible in support of the global enterprise Agilent OpenLAB CDS Project. They will be responsible for building and deploying AIC's, system lifecycle documentation, supporting lab migrations, and assisting with connecting and troubleshooting instrument onboarding.

Core responsibilities include:

• Build and deploy AIC computers located at Client's Rahway and West Point sites (on-site support) and remote support for other Client sites.


• Complete validation or qualification (IQ/OQ) documentation for Client review and approval.


• Complete comprehensive checklist / test script.


• Resolution of AIC build-related issues.


• Interact with Client project core and extended teams, attending meetings as necessary.

Required skills/experience:

• 2+ year experience in the use or supporting of chromatography data systems and instrumentation in a regulated environment


• Preferred experience in the use or support of Agilent OpenLAB CDS 2.x chromatography system and instruments


• Excellent written and verbal communication skills, ability to mediate between technical teams and business end users


• Ability to travel to Rahway and West Point, as necessary, for on-site efforts


• Previous experience using JIRA, Xray/Vera, and ServiceNow are a plus.