Lab IT & Equipment Support Specialist

Nsc Global; Hillsboro (OR); On-site; USD 85,000 - 120,000; Full time

Job summary

NSC Global is seeking a Lab IT & Equipment Support Specialist to manage, maintain, and support laboratory IT infrastructure and analytical instruments on-site in clean-room environments. You will ensure instrument connectivity, support CDS/LIMS integration, and perform IQ/OQ/PQ qualification testing to uphold data integrity and regulatory compliance.

The role requires 100% on-site presence in GMP environments, with hands-on hardware troubleshooting, ELN administration, and strong collaboration

Qualifications

• Hands-on experience supporting CDS platforms such as Empower, Chromeleon, or OpenLAB.
• Understanding of LIMS/LES/ELN administration and hardware integration.
• Familiarity with IQ/OQ/PQ protocols and validation lifecycle.
• In-depth knowledge of FDA 21 CFR Part 11 and EU Annex 11 data integrity.
• Experience troubleshooting lab network infrastructure and instrument interfaces.
• Knowledge of GMP clean-room access rules and procedures.

Responsibilities

• Instrument IT connectivity setup and maintenance for laboratory instruments.
• Support LIMS/CDS hardware integration and lab network management.
• Assist with IQ/OQ/PQ testing and documentation.
• Ensure GMP compliance and clean-room procedures are followed.
• Provide ELN user administration and end-user support.
• Maintain data integrity across instruments and data repositories.

Skills

Instrument IT connectivity

LIMS support

CDS platforms

ELN administration

Network troubleshooting

GxP compliance

Tools

CDS platforms

LIMS hardware integration

ELN administration

Lab networking

Job description

Overview

NSC Global is seeking a Lab IT & Equipment Support Specialist to manage, maintain, and support laboratory IT infrastructure and analytical instruments. This role requires 100% on-site presence within clean-room and controlled laboratory environments to perform instrument connectivity setups, hardware-level troubleshooting, and IQ/OQ/PQ qualification testing.

You will play a critical role in bridging laboratory operations and IT, ensuring that analytical systems (such as HPLC, CDS, LIMS, and ELN platforms) function seamlessly while strictly adhering to GxP and 21 CFR Part 11 data integrity standards.

Responsibilities

• Instrument IT Connectivity & Integration: Interface and maintain connectivity for laboratory instruments, including HPLC systems, dissolution apparatus, analytical balances, pH meters, and spectroscopy equipment.

• LIMS & CDS Support: Support LIMS/LES hardware integration, lab network management, and Chromatography Data Systems (CDS) such as Waters Empower, Thermo Scientific Chromeleon, and Agilent OpenLAB.

• Equipment Qualification (IQ/OQ/PQ): Assist in hardware-level testing, installation, operational, and performance qualifications (IQ/OQ/PQ) for analytical laboratory systems.

• Clean-Room & Lab IT Operations: Follow GMP laboratory access protocols and clean-room procedures to deliver hands-on technical and network support.

• ELN & Software Administration: Provide user administration, system setup, and end-user support for Electronic Lab Notebook (ELN) applications.

• Data Integrity & Compliance: Enforce GxP compliance and electronic record/signature regulations (21 CFR Part 11, EU Annex 11) across all laboratory instruments and data repositories.

Qualifications

Technical Qualifications & Skills

• Chromatography Data Systems (CDS): Hands-on experience supporting platforms like Empower, Chromeleon, or OpenLAB.

• Lab Informatics & Systems: Working knowledge of LIMS, LES, and ELN administration and hardware integration.

• Lab Equipment Qualification: Familiarity with IQ/OQ/PQ protocols and validation lifecycle support for analytical instrumentation.

• Data Integrity Standards: In-depth understanding of GxP data integrity regulations, specifically FDA 21 CFR Part 11 and EU Annex 11.

• Network & Hardware Troubleshooting: Skill in setting up and troubleshooting laboratory network infrastructure, serial/Ethernet instrument interfaces, and peripherals.

• Regulatory Compliance: Knowledge of GMP laboratory access rules and clean-room operational standards.

Site & Work Requirements

• On-Site Physical Access: Must be physically present on-site to interact directly with benchtop instruments, analytical systems, and lab network hardware. Remote work is not applicable for this position.

• Clean-Room & GxP Compliance: Ability to strictly follow gowning protocols, clean-room safety standards, and site security clearances.