Softlines Retail Manager — Customer Experience Leader

Bass Pro Shops; Louisville (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Louisville, KY is seeking a Retail Manager to supervise one or more sales departments, ensure exceptional customer service, and manage merchandising, inventory, and staff performance. The role requires leading teams, executing sales plans, and maintaining store standards in a fast-paced environment.

Qualified candidates bring 3–5 years of retail management experience, strong communication, and proficiency with POS and inventory systems.

Qualifications

• Minimum of 3–5 years in Retail Management.
• Ability to calculate discounts, commissions and percentages.
• Ability to read and analyze reports and write business correspondence.
• Proficiency with PC-based word processing, spreadsheets, data-based management and POS systems.

Responsibilities

• Supervise one or more sales departments including staff selection, training and development.
• Maintain planograms and pricing as directed by corporate office.
• Open and close store; handle Manager on Duty responsibilities.
• Deliver legendary customer service and assist customers in buying decisions.

Skills

Retail management

Financial math

Report analysis

Team leadership

Communication

Tools

POS systems

Inventory management

Microsoft Excel

Job description

Bass Pro Shops in Louisville, KY is seeking a Retail Manager to supervise one or more sales departments, ensure exceptional customer service, and manage merchandising, inventory, and staff performance. The role requires leading teams, executing sales plans, and maintaining store standards in a fast-paced environment.

Qualified candidates bring 3–5 years of retail management experience, strong communication, and proficiency with POS and inventory systems.