Softlines Retail Manager: Elevate Customer Experience & Sales

Bass Pro Shops; Sevierville (TN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Sevierville, TN seeks a Retail Manager (Softlines) to supervise apparel, footwear and gifts departments and ensure top-notch customer service. You will manage merchandising, inventory, pricing, staffing, and development while driving sales and controlling costs.

Requires 3–5 years in retail management, strong leadership and analytical skills, and the ability to train and motivate a team. This is a full-time, on-site role with Bass Pro Shops offering comprehensive benefits.

Qualifications

• Minimum 3–5 years in Retail Management with oversight of one or more Sales Departments.
• Ability to drive customer satisfaction and financial performance.
• Experience in staffing, coaching and performance management.
• Strong merchandising, pricing, and inventory control skills.

Responsibilities

• Supervise apparel, footwear and gifts departments and maintain planograms.
• Recruit, train, schedule, and coach staff to deliver exceptional service.
• Analyze reports and drive sales plans to meet targets.
• Ensure a legendary customer experience through needs-based recommendations.
• Uphold company policies and applicable laws in daily operations.

Skills

Customer service

Team leadership

Sales planning

Interpersonal skills

Financial acumen

Communication

Merchandising

Inventory control

Tools

POS systems

Inventory software

Excel

Job description

Bass Pro Shops in Sevierville, TN seeks a Retail Manager (Softlines) to supervise apparel, footwear and gifts departments and ensure top-notch customer service. You will manage merchandising, inventory, pricing, staffing, and development while driving sales and controlling costs.

Requires 3–5 years in retail management, strong leadership and analytical skills, and the ability to train and motivate a team. This is a full-time, on-site role with Bass Pro Shops offering comprehensive benefits.