Softlines Retail Lead — People-First Leader

Golf Galaxy, LLC; Reading (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

DICK’S Sporting Goods is seeking a Store Lead to drive frontline excellence and implement brand standards across the department. You will guide teammates, model customer-first service, and help manage daily store operations under the direction of the Assistant Store Manager and Store Manager.

Key responsibilities include coaching staff, participating in interviews, and ensuring accurate execution of merchandising, pricing, and inventory standards to deliver an outstanding shopping experience for

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales experience or customer-focused experience preferred.
• Ability to stand, bend, reach, lift up to 35 lbs., and work extended periods.

Responsibilities

• Lead by example to deliver best-in-class service to customers.
• Provide direction to teammates and assist with hiring and onboarding.
• Maintain merchandising and presentation standards per company policies.
• Coach teammates and ensure execution of daily tasks, game plans, and store events.

Skills

Flexible availability

Retail experience

Customer service

Physical ability

Job description

DICK’S Sporting Goods is seeking a Store Lead to drive frontline excellence and implement brand standards across the department. You will guide teammates, model customer-first service, and help manage daily store operations under the direction of the Assistant Store Manager and Store Manager.

Key responsibilities include coaching staff, participating in interviews, and ensuring accurate execution of merchandising, pricing, and inventory standards to deliver an outstanding shopping experience for