Social Work Evaluator - Abuse Hotline (Part-Time, Remote)

Telemedik; Guaynabo (PR); Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

Regular Contract

Medical Plan

Retirement Plan

Leave

Job summary

TeleMedik is seeking an Evaluator (Social Work) to receive and analyze cases from the abuse hotline. This temporary, part-time role is based in Guaynabo, PR with a remote-hybrid work setup.

The ideal candidate holds a Master's in Social Work and a current license, plus at least one year of health or customer service experience. Availability for rotating 24/7 shifts, including weekends, is required.

Qualifications

• Master's degree in Social Work is required.
• Active license in social work is required.
• Minimum of one year of experience in customer service or health-related settings.
• Excellent verbal and written communication skills.
• Experience with computerized systems and data entry.

Responsibilities

• The Evaluator (Social Work) will be responsible for receiving and analyzing cases from the abuse hotline.

Skills

Verbal and written communication

Customer service experience

Health-system familiarity

Orientation to customer service

Ability to work rotating shifts

Education

Master's degree in Social Work

Active social work license

Tools

Computerized systems

Job description

TeleMedik is seeking an Evaluator (Social Work) to receive and analyze cases from the abuse hotline. This temporary, part-time role is based in Guaynabo, PR with a remote-hybrid work setup.

The ideal candidate holds a Master's in Social Work and a current license, plus at least one year of health or customer service experience. Availability for rotating 24/7 shifts, including weekends, is required.