Remote Screening & Social Services Specialist

URBAN HEALTH PLAN, INC.; New York (NY); Hybrid; USD 46,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Family health insurance

Dental insurance

Life insurance

401(k) retirement

Paid time off

Job summary

Urban Health Plan is seeking a Screening Specialist to address behavioral health and social service referrals. The role includes assessing needs, initiating internal/external referrals, and escalating high-risk cases to Licensed Social Workers.

The position supports patients remotely with occasional onsite needs, and includes bi-weekly trainings. The candidate will work Monday–Friday 8am–5pm with some late nights and must be bilingual (Spanish/English).

Qualifications

• Bachelor's degree in Psychology, Social Work, or related field required.
• 2+ years of case management experience.
• Knowledge of local programs and resources.
• Ability to multi-task and manage multiple requests.
• Excellent communication skills and dedication to patients.

Responsibilities

• Review referral box and assess patients' needs via EHR.
• Provide BH referrals and internal/external appointments.
• Assist with food insecurity and housing challenges referrals.
• Schedule medical and support appointments.
• Document contacts and interventions in the system.

Education

Bachelor's degree in Psychology, Social Work, or related field

Job description

Urban Health Plan is seeking a Screening Specialist to address behavioral health and social service referrals. The role includes assessing needs, initiating internal/external referrals, and escalating high-risk cases to Licensed Social Workers.

The position supports patients remotely with occasional onsite needs, and includes bi-weekly trainings. The candidate will work Monday–Friday 8am–5pm with some late nights and must be bilingual (Spanish/English).