Social Services Supervisor II — Shelter & Housing Impact

City of New York; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

The City of New York’s Department of Homeless Services seeks a Supervisor II (Social Services) to oversee social services staff and coordinate with shelter staff and community providers. The role ensures client placement into housing, ongoing staff training, and effective program operations.

Applicants must have a bachelor’s degree and two years of relevant experience, including at least one year in supervision.

Qualifications

• Bachelor's degree from an accredited college; two years of full-time satisfactory experience in social casework, at least one year in supervision.
• Excellent writing and communication skills; proficient in computer applications; CARES experience preferred.

Responsibilities

• Provide supervision and technical assistance to the social services staff.
• Liaise with shelter staff and community providers to facilitate client placement into housing.
• Ensure staff receive ongoing training through the DHS Training Bureau.
• Develop and monitor staffing schedules; review monthly reports on program activity.
• Coordinate case conferences and meetings; propose innovative program improvements.
• Collaborate with contracted sites and other agencies serving the homeless.
• Monitor non-compliant clients and refer for Client Responsibility actions as needed.

Skills

Supervisory experience

Strong communication

Excellent writing

Computer skills

Education

Bachelor's degree

Tools

CARES

Job description

The City of New York’s Department of Homeless Services seeks a Supervisor II (Social Services) to oversee social services staff and coordinate with shelter staff and community providers. The role ensures client placement into housing, ongoing staff training, and effective program operations.

Applicants must have a bachelor’s degree and two years of relevant experience, including at least one year in supervision.