Social Services Director/Skilled Case Manager

THE COTTAGE; Tulsa (OK); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

PTO at 60 days

Full-time benefits at 90 days

Job summary

The Cottage in Tulsa, OK is seeking an entry-level social services assistant to help clients access community programs and services. Responsibilities include interviewing clients, informing them about resources, and coordinating with experienced staff to develop solutions while maintaining clear records and timely follow-ups.

The role provides on-the-job training, emphasizes compassionate communication, and requires strong organization and time-management.

Qualifications

• Entry-level welcome; on-the-job training offered.
• Strong communication and empathy essential.
• Experience with program screening is a plus.

Responsibilities

• Interview clients to understand needs
• Share information about programs and community resources
• Work with more experienced workers to find solutions
• Screen clients for program eligibility
• Provide administrative support, such as filling out service paperwork for clients
• Schedule interviews between clients and service providers
• Follow up with clients
• Keep records of conversations

Skills

Communication

Compassion

Time management

Problem solving

Organization

SNF experience

Medicare knowledge

Medicaid knowledge

Job description

BENEFITS:

PTO at 60 days and full time benefits at 90 days

What skills and qualities would make someone a good fit for this job?

• Excellent communication skills
• Compassion and empathy
• Good time-management skills
• Good problem-solving skills
• Strong organizational skills
• Experience in Skilled Nursing case load
• Medicare/Medicaid knowledge

If you’re an entry-level social services assistant with no training, many employers will provide on-the-job training in case management, which means working with clients from a variety of backgrounds.

Job Responsibilities

• Interview clients to understand needs
• Shareinformation about programs and community resources
• Work with more experienced social and human services workers to find solutions
• Screen clients for program eligibility
• Provide administrative support, such as filling out service paperwork for clients
• Scheduleinterviews between clients and service providers
• Follow up with clients
• Keep records of conversations