Case Manager-79532503

ICL; New York (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

403(b) plan

Paid time off

Wellness programs

Education leave

Tuition assistance

Commuter benefits

Discount programs

Flexible spending

Pet insurance

Identity theft protection

Legal plans

Job summary

ICL in New York, NY seeks a dedicated Case Manager to support residents in achieving independence and stable housing through individualized service plans, coordination of care, and advocacy.

The role emphasizes documenting ILPs and progress notes, collaborating with internal staff and external providers, and guiding residents toward housing stability and access to healthcare.

Qualifications

• Bachelor's degree in a health or human services field.
• Three years of case management experience or relevant human services experience required.
• CPR and First Aid certifications (must obtain and maintain).

Responsibilities

• Participate in orientation of new residents by explaining available services.
• Obtain and document assessment information.
• Collaborate with residents to develop and maintain service plans.
• Provide supportive counseling and skill-building.
• Refer and accompany residents to community resources.
• Assist with budgeting and independent living skills.
• Advocate on behalf of residents.
• Maintain accurate case records.
• Attend meetings and trainings.
• Report incidents and comply with policies.
• Obtain and maintain CPR and First Aid certifications.
• Perform other job-related duties as assigned.

Skills

Case management

Counseling

Documentation

Collaboration

Education

Bachelor's degree in a health or human services field

Job description

Description

Minimum Qualifications

Education

• Bachelor's degree in a health or human services field (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing).

Experience

• Three years of case management experience or relevant human services experience required.

Certifications/Licenses

• CPR and First Aid certifications (must obtain and maintain).

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite

Schedule: Sunday-Wednesday 9:00am-5:30pm, with a late day on Thursday 11:00am-7:30pm

Compensation

$22.9522

What We Offer

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role

The Case Manager supports residents in achieving independence and stable housing by providing case management, service planning, and coordination of care. This role involves developing and implementing individualized service plans, maintaining documentation (ILPs, psychosocials, and progress notes), and collaborating with internal staff and external providers to ensure residents receive appropriate housing, healthcare, and support services. The Case Manager also advocates for residents and works closely with them to establish and achieve their goals.

Primary Responsibilities

• Participate in orientation of new residents by explaining available services.
• Obtain and document assessment information.
• Collaborate with residents to develop and maintain service plans.
• Provide supportive counseling and skill-building.
• Refer and accompany residents to community resources.
• Assist with budgeting and independent living skills.
• Advocate on behalf of residents.
• Maintain accurate case records.
• Attend meetings and trainings.
• Report incidents and comply with policies.
• Obtain and maintain CPR and First Aid certifications.
• Perform other job-related duties as assigned.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.