Case Manager

Meryl's Safe Haven; Worcester (MA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Advancement

Paid time off

Parental leave

Training & development

Job summary

Meryl's Safe Haven in Worcester is seeking a Case Manager to provide comprehensive support to individuals and families in need. You will assess client needs, develop and implement individualized service plans, and connect clients with resources.

Responsibilities include intake and needs assessment, planning, advocating, home visits, data entry, and coordinating with a multidisciplinary team to ensure outcomes.

Responsibilities

• Complete intake and needs assessment with families, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills
• Interview and evaluate families to formulate Individualized Service Plans based on Program requirements
• Work closely with families to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
• Help families build self-sufficiency plans
• Assist families to transition to self-advocacy roles
• Advocate on behalf of families and attend administrative hearings, if necessary
• Perform home visits and/or unit inspections
• Establish, evaluate, and monitor goals for families linked to measurable outcomes
• Work collaboratively with interdisciplinary team of collateral providers and partners to ensure coordination of services
• Maintain the structure and policies of the program through orientation of families by reviewing program rules, policies, and case management visits
• Maintain accurate case records by documenting all services rendered including up to date case notes, telephone contact logs and referrals
• Enter required data into the agency databases with reporting, as required
• Provide emergency response management to address any crises or safety issues that may arise
• Accompany and/or transport participants to appointments as necessary
• Assist families with scheduling appointments

Job description

Benefits:

• 401(k)
• 401(k) matching
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

As a Case Manager, you will be responsible for providing comprehensive support and guidance to individuals and families in need. Your role will involve assessing client needs, developing and implementing individualized service plans, and connecting clients with appropriate resources and services. Your duties will include:

• Complete intake and needs assessment with families, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills
• Interview and evaluate families to formulate Individualized Service Plans based on Program requirements
• Work closely with families to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
• Help families build self-sufficiency plans
• Assist families to transition to self-advocacy roles
• Advocate on behalf of families and attend administrative hearings, if necessary
• Perform home visits and/or unit inspections
• Establish, evaluate, and monitor goals for families linked to measurable outcomes
• Work collaboratively with interdisciplinary team of collateral providers and partners to ensure coordination of services
• Maintain the structure and policies of the program through orientation of families by reviewing program rules, policies, and case management visits
• Maintain accurate case records by documenting all services rendered including up to date case notes, telephone contact logs and referrals
• Enter required data into the agency databases with reporting, as required
• Provide emergency response management to address any crises or safety issues that may arise
• Accompany and/or transport participants to appointments as necessary
• Assist families with scheduling appointments