Social Services Director

CCH Healthcare; Napoleon (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Great Place to Work Certified

Competitive pay

Supportive leadership and team</name>

Job summary

Northcrest Nursing & Rehabilitation Center in Napoleon, OH, is seeking a compassionate Social Services Director to lead the unit and support residents from admission through discharge.

The role emphasizes advocacy for residents, collaboration with families and the care team, and ensuring regulatory compliance in a dynamic skilled-nursing environment.

Qualifications

• Degree in Social Work, Human Services, or related field preferred.
• Strong communication, organization, and problem-solving skills.
• Compassionate, professional, and team-oriented.
• Knowledge of resident rights and discharge planning is a plus.

Responsibilities

• Lead and oversee the facility’s Social Services department.
• Advocate for residents and support psychosocial and emotional needs.
• Build strong relationships with residents, families, and responsible parties.
• Participate in care planning and interdisciplinary team meetings.
• Coordinate discharge planning and safe transitions of care.
• Connect residents and families with community resources and services.
• Address resident and family concerns promptly and professionally.
• Complete required assessments, documentation, and care plan updates.
• Support resident rights and regulatory compliance.
• Collaborate with Nursing, Admissions, Therapy, Activities, and facility leadership.

Skills

Communication

Organization

Problem solving

Compassionate

Team-oriented

Education

Degree in Social Work / Human Services

Job description

Social Services Director
Northcrest Nursing & Rehabilitation Center | Napoleon, OH
Full-Time

Join a Great Place to Work® Certified Team!

Northcrest Nursing & Rehabilitation Center is seeking a compassionate, organized, and resident-focused Social Services Director to join our leadership team. This position plays an important role in supporting our residents and families while helping ensure a positive experience from admission through discharge.

Key Responsibilities:

• Lead and oversee the facility’s Social Services department

• Advocate for residents and support their psychosocial and emotional needs

• Build strong relationships with residents, families, and responsible parties

• Participate in care planning and interdisciplinary team meetings

• Coordinate discharge planning and safe transitions of care

• Connect residents and families with community resources and services

• Address resident and family concerns promptly and professionally

• Complete required assessments, documentation, and care plan updates

• Support resident rights and regulatory compliance

• Collaborate with Nursing, Admissions, Therapy, Activities, and facility leadership

Qualifications:

• Degree in Social Work, Human Services, or a related field preferred

• Previous social services experience in skilled nursing, long-term care, healthcare, or a related setting preferred

• Knowledge of resident rights and discharge planning is a plus

• Strong communication, organization, and problem-solving skills

• Compassionate, professional, and team-oriented

Why Northcrest?

• Great Place to Work® Certified

• Competitive pay

• Supportive leadership and team environment

• Comprehensive benefits for eligible employees

• Opportunities for professional growth

• Meaningful work making a difference for residents and families