Social Services Coordinator – Post-Acute Care

Canyon Creek Post Acute; Castro Valley (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

AD&D insurance

401(k)

Paid time off

Training program

Job summary

Canyon Creek Post-Acute in Castro Valley, CA is hiring a Social Service Staff member to support residents’ physical, mental and psychosocial needs under the Social Service Director. Responsibilities include admissions support, family/physician communications, and documenting interactions in the social service log.

The ideal candidate holds a bachelor’s degree in social work or related field and has at least one year of supervised social work experience, preferably in a skilled nursing or

Qualifications

• Bachelor’s degree in social work or related field (psychology, human services, sociology, public health, counseling or mental health services).
• Minimum one year of supervised social work experience; skilled nursing/long-term care setting preferred.
• Familiarity with Medicare processes and regulations is a plus.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills with the ability to build rapport with diverse populations.
• Excellent organizational skills and attention to detail for maintaining records.

Responsibilities

• Assist with resident admissions and personal arrangements: admission processes, facility tours, inquiries, and coordination of personal care needs (hair care, transportation, adaptive equipment, clothing).
• Maintain communication and documentation: contact families/physicians, invite to care plan meetings, document interactions and referrals in the log.
• Support residents and families with forms and applications: guide in completing advance directives, Medi‑Cal applications, voter registration, and other documents.
• Assist in resolving issues: address resident/family grievances, theft, and loss concerns.
• Participate in programs and meetings: join behavior management plans, quality assurance programs, in‑service trainings, and staff meetings.
• Ensure compliance and confidentiality: follow policies, laws, regulations; maintain confidentiality and residents’ rights.
• Demonstrate professionalism and safety: be a role model, punctuality, safety standards, respond to emergencies.

Skills

Strong interpersonal skills

Multitasking

Communication skills

Education

Bachelor’s degree in social work or related field

Job description

Canyon Creek Post-Acute in Castro Valley, CA is hiring a Social Service Staff member to support residents’ physical, mental and psychosocial needs under the Social Service Director. Responsibilities include admissions support, family/physician communications, and documenting interactions in the social service log.

The ideal candidate holds a bachelor’s degree in social work or related field and has at least one year of supervised social work experience, preferably in a skilled nursing or