Social Services Director (SSD)

Camino Ridge Post-Acute; Mountain View (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

Health Benefits – Medical, dental, and

Vision coverages

401(k) with discretionary match

Life and disability insurance

Paid time off

Education assistance

Employee assistance program

Job summary

Camino Ridge Post Acute is seeking a Social Services Director to oversee the Social Services Department, ensuring compliance with regulations and addressing the emotional and social needs of residents on an individualized basis.

The role requires a bachelor's in Sociology or Psychology (or equivalent), strong communication, and at least 2 years in a hospital or skilled nursing setting. You will lead care coordination, discharge planning, and advocacy for residents and families.

Qualifications

• Bachelor’s degree or equivalent education/experience in Sociology or Psychology.
• Positive, encouraging personality able to manage difficult emotions and persons professionally.
• Experience in developing and implementing social care plans, patient assessments and discharge planning.
• Outstanding verbal and written communication skills required.
• Minimum of 2 years’ experience in hospital or skilled nursing setting.

Responsibilities

• Develops a comprehensive social history and assessment of residents and supports care plans.
• Assists patients and caregivers with transitioning to new environments and educating on resident rights.
• Acts as mediator to resolve concerns related to care, admission and discharge procedures.
• Participates in developing individual care plans including goals for Social Services.
• Coordinates ongoing care services and attends meetings to evaluate resident needs.
• Ensures Advanced Directives are completed and kept in charts.
• Develops discharge plans in coordination with residents, families and staff.
• Coordinates discharges/transfers for continuity of care.
• Builds positive relationships with residents, families, physicians and community partners.
• Identifies community resources to meet patient/family needs.
• Coordinates Support Groups and advocates for Residents Rights.
• Completes mandatory documentation per regulations and maintains confidentiality.

Skills

Emotional intelligence

Care plan development

Communication skills

Experience in hospital or SNF

Multitasking

Organization

Adaptive communication

Education

Bachelor’s degree or equivalent in Sociology or Psychology

Job description

Social Services Director

Position Summary:

Manages the Social Services Department in accordance with all regulations for the industry.Evaluates, plans, develops, organizes, implements, directs and ensures the medically related emotional and social needs of patients/residents are met and maintained on an individual basis.

Qualifications:

• Bachelor’s degree or equivalent education/experience in Sociology or Psychology
• Positive, encouraging personality who can professionally manage difficult emotions/persons
• Experienced in the development and implementation of social care plans, patient assessments and discharge planning
• Outstanding communication (verbal and written) skills required
• Minimum of 2 years’ experience in hospital or skilled nursing setting required
• Ability to multi-task, prioritize work, create organized files and maintain accurate records
• Proven success in supporting patients/residents, families and staff in a kind, positive and professional manner, adapting your communication style to their needs

Responsibilities:

• Develops a comprehensive social history and assessment of residents that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and how to best address and support them for the care plan
• Assists patients/residents and their caregivers with transitioning to new environments, orienting them to the facility and our services, educating on resident rights and other aspects of transitioning to/from care facility
• Acts as mediator to resolve concerns/conflicts that may arise regarding care and treatment, admission and discharge procedures, physician care and/or any other situations that could impact or negatively affect the patient/resident
• Participates in the development of individual’s care plans including the goals and approaches for Social Services
• Actively participates in the coordination of care services, evaluating the ongoing needs of residents (attends resident care plan meetings, rehabilitation and resident/family meetings, departmental staff meetings, annual policy review meetings, monthly quality assurance meetings, etc.)
• Ensures Advanced Directives are completed, maintained and placed in resident charts when needed
• Develops a comprehensive discharge plan in coordination with residents/families and multi-disciplinary staff
• Coordinates discharges/transfers to ensure appropriateness and continuity of care
• Establishes and maintains positive relationships with residents, family members, physicians, community leaders, state and federal surveyors, hospital case managers and other affiliated professionals
• Identifies and provides referral, agency and/or community resources to meet patient/family needs
• Coordinates Support Groups, participates in policy decisions (as they affect resident life issues) and advocates for Residents Rights
• Completes all mandatory documentation timely and accurately as established by applicable regulations
• Maintains confidentiality of all admission information and resident records as required
• Leads by example, remaining calm and professional in all work-related situations

Benefits:

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
• 401(k) with discretionary company match annually
• Company paid Basic Life and disability insurance (Buy up options available)
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Tuition Assistance and Profession Enhancement Funds
• Bene-Hub employee sponsored discount programs and more...

We are proud to be an equal opportunity employer.

*Benefits available to full-time employees.

Camino Ridge Post Acute is a 24-hour skilled nursing facility located in Mountain View. Our team of dedicated healthcare professionals works to help patients recover from surgery, injury or serious illness.