Social Services Case Aide

WV Department of Human Services; Wayne (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

WV Department of Human Services is seeking a worker to perform full-performance level health and human service activities with extensive client contact in Wayne County, WV. The role requires driving, data entry in the FACTS system, and coordinating multidisciplinary treatment meetings under supervision. Minimum qualifications include a high school diploma and a valid driver's license.

The position supports other social services staff and may require overtime and travel. County: Wayne.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to work with limited supervision and handle sensitive client information.

Responsibilities

• Provide clients with transportation and general supervision.
• Manage clerical tasks including data entry, calendars, and case file documentation.
• Coordinate with medical and social services professionals to schedule meetings and appointments.

Education

High school diploma or equivalent

Job description

General Description

Posting Number: BSS27WN001
Under general supervision, worker performs work at full performance level providing a variety of health and human service program activities in a helper capacity. Work involves extensive client contact. Worker often performs work independently under the direction of and in consultation with a professional staff member. Certain areas of assignment may include specific training prior to or within a specific period of time after employment. Work requires the use of an automobile for travel.
Worker may be required to deal with situations which are potentially dangerous to client and worker.
Other duties include data entry in facts computer system, setup and record multi-disciplinary treatment meetings, setup multi-disciplinary treatment meetings, setup appointments with appropriate medical personnel, including physical and mental health. Mandatory overtime may be required for this position.
County(ies) of work: Wayne
Position# 0511P06031

Example Of Duties And Responsibilities

These positions support social services casework in cooperation with other social services staff. Responsibilities include providing clients with transportation and general supervision. Duties are often clerical in nature and include managing communication, documentation, payment, and reimbursement. These positions maintain up-to-date calendars for other social services staff, scan and file case reports, and log information into client and court cases. Work may involve running errands to ensure clients’ needs for clothing, food, and personal documents are met. They assist clients in identifying and obtaining benefits and services. These positions may act as a point-of-contact for medical and legal professionals associated with cases. Mandatory overtime may be required, and the use of a personal vehicle for travel is necessary. Perform related work as required.

Minimum Qualifications

Education

High school diploma or equivalent.

Experience

None.

Special Requirements

Valid driver’s license.

About The Organization

The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.