Social Services Assistant at Food & Friends

University of Delaware; Washington (District of Columbia); Hybrid; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Disability

Retirement plan

Paid maternity/paternity leave

Weekly short Fridays

Three weeks of paid leave for new hire

Job summary

Food & Friends in Washington, DC is seeking a Social Services Assistant to provide direct service to clients and assist with program operations. The role involves home visits, client file maintenance, and client communication to ensure ongoing support.

Onsite work is required; a valid driver’s license and a willingness to visit homes are essential. Ideal candidates will have a high school diploma (BA/BS preferred) and at least one year of relevant experience, plus the ability to lift 25 pounds.

Qualifications

• High school diploma required; BA/BS preferred.
• One year of relevant work experience.
• Valid driver's license.
• Spanish language skills a plus.
• Ability to lift 25 pounds and be physically mobile.
• Will ing to conduct home visits throughout the Washington Metro region.

Responsibilities

• Conduct home visits to provide first-day meal deliveries and orient clients.
• Maintain client files using the client database.
• Communicate with clients by phone and email to follow up on service.
• Assist with production and distribution of client or service materials.

Skills

Spanish language skills

Communication skills

Driver's license

Physical mobility

Education

High school diploma

BA/BS preferred

Job description

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Founded in 1988, Food & Friends provides medically-tailored meals, nutrition support, and friendship to people living with AIDS, cancer, and other life‑challenging illnesses. Our team of seventy‑five employees and thousands of volunteers delivers meals and hope to people living in the District of Columbia and multiple counties across Maryland and Virginia. There is no charge or income qualification for our services, which are rendered solely on the basis of medical need. Food & Friends is proud to be a nationally‑recognized leader of the Food is Medicine movement.

We seek a Social Services Assistant to provide direct service to clients and assist with programmatic operations. Reporting to the Client Services Director, the Assistant will:

• conduct home visits to provide first‑day meal deliveries to new clients and orient them to Food & Friends’ services;
• maintain client files using the client database;
• communicate with clients via phone and email to follow‑up on service and respond to routine inquiries; and
• assist with production and distribution of client or service‑related materials.

This is an outstanding opportunity to gain entry‑level experience in social services, public health, and nonprofit management. Must be willing to work onsite.

The successful candidate will have at least a high school diploma (BA/BS preferred), one year of relevant work experience, and a valid driver’s license. Spanish language skills a plus. Must be able to lift/carry 25 pounds and be physically mobile. Additional requirements include a willingness to conduct home visits throughout the Washington Metro region, strong written and verbal communication skills, strong attention to detail, ability to multi‑task, and ability to serve diverse populations in a culturally competent manner. Offer of employment contingent upon a pre‑employment background check and drug test.

The Social Services Assistant position pays $25.00 per hour. Benefits include medical, dental, disability, retirement plan, paid maternity/paternity leave, weekly short Fridays, and three weeks of paid leave for new hires. Food & Friends is Metro accessible.

Food & Friends is an Equal Opportunity Employer.