Social Services Assistant

Food & Friends; Washington (District of Columbia); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Disability insurance

Retirement plan

Paid maternity/paternity leave

Short Fridays (weekly)

Three weeks paid leave for new hires

Job summary

Food & Friends seeks a Social Services Assistant to provide direct service to clients and assist with programmatic operations in the District of Columbia area. The role reports to the Client Services Director and involves home visits, client communication, and materials distribution.

The successful candidate will have at least a high school diploma (BA/BS preferred), one year of relevant work experience, and a valid driver’s license.

Qualifications

• High school diploma required; BA/BS preferred.
• One year of relevant work experience.
• Valid driver’s license.
• Spanish language skills a plus.
• Willingness to conduct home visits across the Washington Metro region.

Responsibilities

• conduct home visits to provide first-day meal deliveries to new clients and orient them to Food & Friends’ services
• maintain client files using the client database
• communicate with clients via phone and email to follow-up on service and respond to routine inquiries
• assist with production and distribution of client or service-related materials

Skills

Strong written and verbal comms

Multi-tasking

Culturally competent service

Education

High school diploma

BA/BS preferred

Job description

Founded in 1988, Food & Friends provides medically-tailored meals, nutrition support, and friendship to people living with AIDS, cancer, and other life-challenging illnesses. Our team of eighty employees and thousands of volunteers delivers meals and hope to people living in the District of Columbia and multiple counties across Maryland and Virginia. There is no charge or income qualification for our services, which are rendered solely on the basis of medical need. Food & Friends is proud to be a nationally-recognized leader of the Food is Medicine movement.

We seek a Social Services Assistant to provide direct service to clients and assist with programmatic operations. Reporting to the Client Services Director, the Assistant will:

• conduct home visits to provide first-day meal deliveries to new clients and orient them to Food & Friends’ services;
• maintain client files using the client database;
• communicate with clients via phone and email to follow-up on service and respond to routine inquiries; and
• assist with production and distribution of client or service-related materials.

This is an outstanding opportunity to gain entry-level experience in social services, public health, and nonprofit management. Must be willing to work onsite.

The successful candidate will have at least a high school diploma (BA/BS preferred), one year of relevant work experience, and a valid driver’s license. Spanish language skills a plus. Must be able to lift/carry 25 pounds and be physically mobile. Additional requirements include a willingness to conduct home visits throughout the Washington Metro region, strong written and verbal communication skills, strong attention to detail, ability to multi-task, and ability to serve diverse populations in a culturally competent manner. Offer of employment contingent upon a pre-employment background check and drug test.

The Social Services Assistant position pays $25.00 per hour.

• Benefits include medical, dental, disability, retirement plan, paid maternity/paternity leave, weekly short Fridays, and three weeks of paid leave for new hires.
• Food & Friends is Metro accessible.

Food & Friends is an Equal Opportunity Employer.