Social Service Worker

Intermountain Healthcare; Salt Lake City (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Social Service Worker/Intake Specialist to join their team. In this vital role, you will gather psychosocial information and collaborate with patients, families, and healthcare providers to ensure exceptional care and resource management. Your advocacy and coordination efforts will be crucial in supporting patients through their healthcare journey, while also addressing any potential delays or issues. This position offers a full-time schedule with generous benefits, allowing you to make a meaningful impact in the lives of patients and their families. If you are passionate about helping others and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Generous benefits package

Wellness programs

Flexible work hours

Qualifications

• Bachelor's degree required; current state licensure as a Social Services Worker.
• Computer skills in email, word processing, and spreadsheets necessary.

Responsibilities

• Gather psycho-social information and coordinate care with multiple teams.
• Advocate for patients and families to ensure effective communication.

Skills

Psycho-social assessment

Crisis intervention

Patient advocacy

Communication skills

Coordination with care teams

Education

Bachelor's degree in Social Work

Tools

Email

Word processing software

Spreadsheet software

Job description

Job Description:

The Social Service Worker (SSW) / Intake Specialist gathers psychosocial information to participate in the development and implementation of a plan of care that provides extraordinary care for the patient while being sensitive to costs and resources. Work collaboratively with patients, patients' family/significant other, healthcare providers, insurers, community resources, and other involved parties. The SSW will execute these duties under direct clinical supervision.

Job Specifics

1. Pay Range: $28.15 - $43.42 Exempt
2. Benefits Eligible: Yes
3. FTE: Full time
4. Shift: Monday-Friday, 8-5pm
5. To learn about additional Intermountain benefits: Click here (https://intermountainhealthcare.org/careers/working-for-intermountain/em...)

Job Essentials

1. Organize and prioritize daily work by reviewing new, current, and discharging patient needs in area(s) of responsibility. Complete documentation as required.
2. Gather psycho-social information for patients and caregivers.
3. Educate, communicate, and coordinate with multiple patient care teams and outside agencies as necessary to ensure the patient receives quality care, a timely intake and discharge, and to identify and resolve delays and issues.
4. Acts as an advocate on behalf of patients and families, where appropriate, to ensure effective communication with multidisciplinary care team, outside agencies and other resources as necessary.
5. May provide initial intake, crisis intervention, and adjustment to illness counseling services as well as appropriate referrals to treatment and/or resources.
6. May identify patients at risk for potential avoidable delays, extended stay, readmission, financial or complex discharge needs. Coordinate with care providers and leaders to reach optimal solutions.
7. May maintain an active role in denial prevention. Proactively intervene with payers to prevent inpatient denials. Communicate any necessary information to payers to help appeal existing denials.
8. May coordinate the discharge planning process from patient admission to departure. Screen for and identify patient needs, develop a discharge plan, and coordinate with internal and external services for care during and after the hospital stay.
9. Provide support and education to patients, families and staff members on Advance Directives.

Minimum Qualifications

1. Bachelors degree from an accredited institution (degree will be verified).
2. Current state licensure as a Social Services Worker, (SSW).
3. Computer skills (email, word processing, and spreadsheets).

Preferred Qualifications

1. Experience working with in a healthcare setting.

Physical Requirements:

1. Hearing/Listening
2. Manual Dexterity
3. Seeing
4. Sitting
5. Speaking

Location:

Primary Childrens at Wasatch Canyons

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$28.15 - $43.42

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits).

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.