Social Service Technician

Water Resources Office; Miles City (MT); Híbrido; USD 30.000 - 34.000; Jornada completa

Descripción de la vacante

Montana Department of Public Health and Human Services (DPHHS) in Miles City seeks a dedicated staff member to assist the Child Protection Specialist in delivering family-centered services within a trauma-informed framework. You will help ensure safety, permanency, and well-being for at-risk children through reporting, scheduling, and visitation oversight.

Key duties include documenting contacts, coordinating meetings, and supporting compliance with state requirements.

Formación

• Knowledge of child development.
• Knowledge of parenting skills.
• Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children.
• Ability to be aware of others’ reactions and understand why they react as they do.
• Ability to communicate both orally and in writing.
• Ability to maintain confidentiality.
• Ability to operate a personal computer and general office equipment as necessary to complete essential functions.

Responsabilidades

• Provided oral and written reports to the Child Protection Specialists regarding contacts with children and families.
• Schedules and coordinates appointments and meetings.
• Supervises and documents parent/child interactions during visitations.
• Assists in meeting documentation requirements to assure compliance with statutory and policy requirements.

Conocimientos

Child development knowledge

Parenting skills

Communication

Confidentiality

Interpersonal skills

Computer literacy

Educación

High school diploma or equivalent

Herramientas

Spreadsheet

Word processing

Database

Email

Internet

Office equipment

Descripción del empleo

Position Title:

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov.

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.

This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. Responsibilities of this position include: 1) Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

Knowledge of child development.

Knowledge of parenting skills.

Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children.

Ability to be aware of others’ reactions and understand why they react as they do.

Ability to communicate both orally and in writing.

Ability to maintain confidentiality.

Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs.

High school diploma or equivalent.

Two years of social services work experience, or other directly-related work experience working with children and families in difficult and sometimes volatile situations.

Other combinations of related education and work experience may be considered on a case-by-case basis.

Experience working with triable government entities and/or other organizations of native peoples is highly preferred.

Additional Information

This position may be eligible for partial teleworkwithin the state of Montana.Specific conditions will be provided by the supervisor and must adhere to state policy.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $

23.05 - 23.05 Hourly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1

Employee Status

Regular Schedule : Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 25 % of the Time

Primary Location

Miles City Agency : Department of Public Health & Human Services Union : Montana Federation of Public Employees

Posting Date

Closing Date (based on your computer's timezone)

Posting Date

Nov 4, 2026, 6:56:38 PM Closing Date (based on your computer's timezone) : Ongoing

Contact Name : Cortney Rose | Contact Email : [e-mail] | Contact Phone : [phone] Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.