Social Media Marketing Specialist

Swell Media Solutions; Bellingham (WA); Remote; USD 80,000 - 100,000; Part time

Job summary

A leading marketing and media agency is seeking a part-time Social Care Engagement Specialist to cultivate vibrant online communities for clients. This role involves engaging with audiences on social media platforms, analyzing performance data, and contributing to strategic decisions. Ideal candidates will have a background in marketing or communications, strong communication skills, and a creative mindset. Flexible working hours and a remote work environment are offered.

Benefits

Competitive pay

Opportunities for professional growth and development

Collaborative and supportive work environment

Flexible working hours

Qualifications

• Proven experience managing and engaging across social media platforms.
• Strong written communication skills with the ability to adopt multiple brand voices.
• Proficiency in basic video editing tools.

Responsibilities

• Monitor client social media accounts daily.
• Respond promptly to audience interactions.
• Analyze engagement and content performance data.

Skills

Social Media Management

Written Communication

Creative Mindset

Analytical Thinking

Time Management

Education

Bachelor's degree in Marketing, Communications, or related field

Tools

Basic Video Editing Tools

Job description

Job Title: Social Care Engagement Specialist (Part-Time, Remote)

Location: Remote

Hours: 20 hours per week

Reports To: Account Manager

About Swell Media Solutions

Swell Media Solutions is a marketing and media agency dedicated to building brands, creating connections, and driving growth through strategic, creative, and data-driven campaigns. We work in the voice of our clients to expand their reach and elevate their reputations—and we’re looking for someone who shares our passion for excellence, creativity, and collaboration.

Role Overview

We’re seeking a proactive, creative, and detail-oriented Social Care Engagement Specialist to join our team. This role plays a critical part in cultivating vibrant online communities for our clients by engaging directly with audiences, identifying emerging trends, and contributing to the success of social media strategies.

As a Social Care Engagement Specialist, you’ll monitor and respond to social media activity across platforms like Facebook, Instagram, LinkedIn, and YouTube, engage with complementary accounts to foster growth, and provide insightful feedback to account managers. You’ll also assist in story development and publishing, requiring a working knowledge of basic video editing and design.

Responsibilities

• Monitor client social media accounts (Facebook, Instagram, LinkedIn, YouTube) daily.
• Respond promptly to comments, DMs, and audience interactions in the client’s voice.
• Proactively engage with relevant and complementary accounts to grow followers and drive brand awareness.
• Maintain detailed records of engagement activity per client to help track growth and insights.
• Attend weekly team meetings and collaborate closely with account managers.
• Communicate platform trends, content performance insights, and potential optimization strategies.
• Assist with story content development and publishing—requires strong visual judgment and basic video editing skills.
• Analyze engagement and content performance data to help guide strategic decisions.
• Stay updated on social media platform updates, industry news, and algorithm changes.

Qualifications

• Proven experience managing and engaging across social media platforms in a professional capacity.
• Strong written communication skills with the ability to adopt multiple brand voices.
• Creative mindset with an eye for detail, visual design, and storytelling.
• Proficiency in basic video editing tools and content publishing best practices.
• Analytical thinking with a results-oriented approach to social media performance.
• Highly organized with excellent time management skills and the ability to work independently.
• Comfortable in a fast-paced, remote team environment with consistent communication and feedback loops.
• Bachelor's degree in Marketing, Communications, or a related field.

What We Value

• A collaborative spirit that thrives in team environments.
• Proactive problem-solving and initiative—you see something, you own it.
• High standards and pride in producing top-tier work.
• Curiosity, adaptability, and a genuine enthusiasm for staying ahead of digital trends.

Benefits:

• Competitive pay
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Flexible working hours and remote work.

Because we’re a deadline-oriented company, we offer a flexible work environment. Associates are required to attend meetings, but can otherwise choose their own work hours as long as their deadlines are met.

How to Apply: Interested candidates should submit their resume, a cover letter, and examples of previous social media work to [e-mail] Please include "Social Media Community Engagement Specialist" in the subject line of your email.

Swell Media Solutions is a boutique, full-service marketing and advertising agency working with top-tier clients across an array of industries. We are an equal opportunity employer, and promote an inclusive work environment.

If you are excited about this opportunity, please EMAIL your cover letter and your resume detailing your experience and include 3-5 references.

Employment Type

Part-time/Contract