Social Media Community Manager

ECLARO; Overland Park (KS); On-site; USD 60,000 - 80,000; Part time

Job summary

ECLARO is seeking a Social Media Community Manager in Overland Park, KS. This role involves leading communication strategies, managing social media interactions, and collaborating with various teams to enhance community engagement. Candidates should have 5+ years of experience and a strong command of major social platforms.

Benefits

401k Retirement Savings Plan

Commuter Check Pretax Commuter Benefits

Medical, Dental & Vision Insurance

Qualifications

• 5+ years of experience in social media/community management.
• Strong command of platforms including Facebook, Instagram, TikTok, YouTube, Reddit.
• Strong interpersonal and written communication skills.

Responsibilities

• Lead development of communication frameworks using AI tools.
• Manage responses to social platform comments.
• Monitor conversations and report insights.

Skills

Social Media Management

Communication Skills

Interpersonal Skills

Tools

Emplifi

Smartsheets

Google Suite

Job description

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This range is provided by ECLARO. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.70/hr - $23.70/hr

Job Number: 25-04413

Use your skills where innovative technology solutions begin. ECLARO is looking for a Social Media Community Manager for our client in Overland Park, KS.

ECLARO’s client is a leading consumer products company with a global presence. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Responsibilities:

• Lead the development of proactive and reactive communication frameworks using AI tools to tailor responses across platforms.
• Define and evolve platform-specific tone-of-voice guidelines.
• Build audience communities by engaging beyond owned channels to grow reach.
• Manage and develop responses to social platform comments and partner with the Customer Experience Engagement Center (CXEC) for execution.
• Collaborate with Brand and PR teams to align Q&A and legal-approved responses for social-first content.
• Monitor veterinary conversations (branded / unbranded) in open and closed groups; report insights to the business.
• Act as the point of contact for CXEC for community management-related queries.
• Provide detailed analytics and sentiment tracking to stakeholders.
• Share feedback with the paid media team on campaign community sentiment.
• Identify trends and influencers to inform content and marketing strategy.
• Coordinate "surprise and delight " opportunities in partnership with CXEC.
• Stay current on industry trends and community behaviors.
  
  

Required Qualifications:

• 5+ years of experience in social media / community management.
• Strong command of platforms including Facebook, Instagram, TikTok, YouTube, Reddit.
• Strong interpersonal and written communication skills.
  
  

Preferred Skills:

• Experience with tools like Emplifi.
• Familiarity with AI tools for community engagement.
• Proficient in Smartsheets and Google Suite.
  
  

Pay Rate: $23.70 / Hour

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
  
  

If interested, you may contact:

Melissa Francisco

[e-mail]

646-849-5125

Melissa Francisco | LinkedIn

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing and Sales

• Industries

  Consumer Services

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