Social Media Community Manager (Contractor)

Axelon Services Corporation; Overland Park (KS); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Axelon Services Corporation is seeking a Social Media Community Manager (Contractor) to engage with online communities effectively. This role involves developing communication strategies, optimizing content, and building audience loyalty across various platforms. Ideal candidates will have a background in marketing, experience in community management, and strong interpersonal skills, with a commitment to translating insights into action.

Qualifications

• 5+ years of experience in social media/community management.
• Strong command of platforms including Facebook, Instagram, TikTok, YouTube, Reddit.
• Familiarity with AI tools for community engagement.

Responsibilities

• Lead the development of communication frameworks using AI tools.
• Manage and develop responses to social platform comments.
• Monitor conversations in online communities and report insights.

Skills

Interpersonal Skills

Written Communication

Community Management

Social Media Platforms

Education

Bachelor’s degree in Marketing or related field

Tools

Emplifi

Smartsheets

Google Suite

Job description

Social Media Community Manager (Contractor)

Social Media Community Manager (Contractor)

1 day ago Be among the first 25 applicants

Job Title: Social Media Community Manager (Contractor)

Overland Park, KS

• Work Schedule: Monday-Friday (32-hour work week, flexible)
• Start/End Times:9:00 AM - 5:00 PM CT (flexible)
• Work Environment:Professional, Hybrid

Job Description - Key Responsibilities:

• Lead the development of proactive and reactive communication frameworks using AI tools to tailor responses across platforms.
• Define and evolve platform-specific tone-of-voice guidelines.
• Build audience communities by engaging beyond owned channels to grow reach.
• Manage and develop responses to social platform comments and partner with the Customer Experience Engagement Center (CXEC) for execution.
• Collaborate with Brand and PR teams to align Q&A and legal-approved responses for social-first content.
• Monitor veterinary conversations (branded/unbranded) in open and closed groups; report insights to the business.
• Act as the point of contact for CXEC for community management-related queries.
• Provide detailed analytics and sentiment tracking to stakeholders.
• Share feedback with the paid media team on campaign community sentiment.
• Identify trends and influencers to inform content and marketing strategy.
• Coordinate "surprise and delight" opportunities in partnership with CXEC.
• Stay current on industry trends and community behaviors.

Required Qualifications:

• Bachelor’s degree in Marketing or related field.
• 5+ years of experience in social media/community management.
• Strong command of platforms including Facebook, Instagram, TikTok, YouTube, Reddit.
• Experience with tools like Emplifi (preferred).
• Strong interpersonal and written communication skills.

Preferred Qualifications:

• Familiarity with AI tools for community engagement.
• Proficient in Smartsheets and Google Suite.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Marketing and Public Relations

• Industries

  Manufacturing, Wellness and Fitness Services, and Hospitals and Health Care

Referrals increase your chances of interviewing at Axelon Services Corporation by 2x

Sign in to set job alerts for “Community Manager” roles.

Marketing Assistant - AdventHealth Sports Park at Bluhawk

Overland Park, KS $22.85-$22.85 2 days ago

Overland Park, KS $23.70-$23.70 6 days ago

Overland Park, KS $42,000.00-$45,000.00 1 week ago

Event Operations - Guest Services Representative

Lees Summit, MO $2,103.48-$2,103.48 1 day ago

Kansas City Metropolitan Area $65,000.00-$70,000.00 2 days ago

Kansas City Metropolitan Area 2 hours ago

Kansas City Metropolitan Area $85,000.00-$120,000.00 1 day ago

Social Emotional Support Specialist -part-time (20 hrs/week)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.