Social Care Network Navigator & Eligibility Screener

LaSante Health Center; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

LaSante Health Center seeks a Social Care Network (SCN) Screener & Navigator to assist Medicaid members through the SCN process. The ideal candidate is organized, compassionate, and detail-oriented, comfortable assisting clients by phone and navigating online systems.

Responsibilities include confirming demographics, documenting consent, verifying eligibility, conducting screenings, making referrals, and maintaining compliant records.

Qualifications

• Strong communication and computer skills.
• Excellent attention to detail.
• The ability to manage multiple cases efficiently.
• Prior experience with NYS 1115 Medicaid Waiver, Social Care Networks, Unite Us, or similar care-management platforms.

Responsibilities

• Contact clients and confirm demographic and household information.
• Obtain and document required consent.
• Verify Medicaid eligibility and coverage.
• Conduct Social Care Network screenings and eligibility assessments.
• Identify eligible social care services and assist with referrals.
• Create and manage cases within the SCN platform.
• Follow up with clients and document all outreach and case activity.
• Maintain accurate, timely, and compliant records.
• Coordinate with providers and other team members to ensure clients successfully receive services.

Skills

Communication skills

Computer skills

Attention to detail

Case management

Tools

NYS 1115 Medicaid Waiver

Social Care Networks

Unite Us

Care-management platforms

Job description

LaSante Health Center seeks a Social Care Network (SCN) Screener & Navigator to assist Medicaid members through the SCN process. The ideal candidate is organized, compassionate, and detail-oriented, comfortable assisting clients by phone and navigating online systems.

Responsibilities include confirming demographics, documenting consent, verifying eligibility, conducting screenings, making referrals, and maintaining compliant records.