Medicaid Navigator

LaSante Health Center; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

LaSante Health Center in New York, NY seeks a Medicaid Navigator to help patients access essential services and support programs. You will screen for social needs, determine eligibility, and connect patients to housing, food, transportation, behavioral health, and Medicaid resources, including 1115 Waiver programs.

The role requires strong communication, attention to detail, compassion, and ability to document activities in the EHR while upholding HIPAA compliance.

Qualifications

• Screen patients for Social Determinants of Health (SDOH) needs.
• Assess eligibility and facilitate connection to Medicaid and community services.
• Guide patients clearly and compassionately through available programs and benefits.
• Coordinate with clinical staff and external partners to ensure continuity of care.
• Document all activities accurately within the EHR while maintaining HIPAA compliance.

Responsibilities

• Screen patients for SDOH needs.
• Assess eligibility and connect to Medicaid and community services.
• Guide patients through programs and benefits.
• Coordinate with clinical staff and partners for continuity of care.
• Document activities in the EHR ensuring HIPAA compliance.

Skills

Strong communication

Customer service

Computer skills

Highly organized

Detail oriented

Care coordination experience

Tools

EHR systems

Job description

Medicaid Navigator

LaSante Health Center is seeking a Medicaid Navigator to help patients access essential services and support programs. The ideal candidate will assist with screening for social needs, determining eligibility, and connecting patients to resources such as housing, food assistance, transportation, behavioral health services, and Medicaid programs—including those offered through the 1115 Waiver. This role requires strong communication skills, attention to detail, and a compassionate approach to patient support.

Responsibilities:

• Screen patients for Social Determinants of Health (SDOH) needs.

• Assess eligibility and facilitate connection to Medicaid and community services.

• Guide patients clearly and compassionately through available programs and benefits.

• Coordinate with clinical staff and external partners to ensure smooth continuity of care.

• Document all activities accurately within the EHR while maintaining HIPAA compliance.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and EHR systems.

• Highly organized and detail-oriented; able to manage multiple tasks.

• Experience in care coordination, social services, or Medicaid navigation preferred.