Part-Time SCN Screener/Navigator

Jewish Community Council of Greater Coney Island (JCCGCI); New York (NY); Hybride; USD 28 000 - 34 000; Temps partiel

Résumé du poste

Jewish Community Council of Greater Coney Island (JCCGCI) seeks a Part-Time Social Care Screener/Navigator to support the SCN program. You will conduct HRSN screenings, document data, and connect Medicaid members to community resources across housing, food, transportation, and services.

The ideal candidate is detail-oriented, comfortable with databases, and capable of delivering excellent customer service to vulnerable populations, with bilingual Russian and English preferred.

Qualifications

• Associate's degree in Human Services, Social Work, Public Health, Healthcare Administration, or a related field preferred.
• One year of administrative support, data entry, customer service, healthcare, social services, or community-based program experience preferred.
• Experience with Medicaid recipients, older adults, or underserved populations preferred.
• Strong data entry skills with attention to detail.
• Proficiency in Microsoft Office, including Excel and Outlook.
• Ability to learn and navigate web-based databases and case management systems.
• Bilingual Russian and English speaking preferred.

Responsabilités

• Conduct Health-Related Social Needs (HRSN) screenings.
• Obtain and document participant consent; verify eligibility and required data.
• Enter screening results, case notes, referrals, and documentation in Unite Us.
• Maintain complete electronic records in compliance with requirements.
• Review screening histories and assist with re-screenings as appropriate.
• Identify participant needs and provide referrals to community resources.

Connaissances

Data entry

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Formation

Associate's degree in related field

Outils

Microsoft Office

Excel

Outlook

Description du poste

• Location 3001 W 37th street,Brooklyn, NY, 11224,United States
• Base Pay $20.00 - $25.00 / Hour

Description

The Part-Time Social Care Screener/Navigator supports the Social Care Network (SCN) program by conducting Health-Related Social Needs (HRSN) screenings, maintaining accurate participant records, and connecting Medicaid members to community-based resources and services. This role is responsible for collecting and entering data into the Unite Us platform, identifying unmet social needs, and supporting participants in accessing services related to housing, food security, transportation, employment, education, and personal safety.

The ideal candidate is detail-oriented, comfortable working with databases and technology platforms, and committed to providing excellent customer service while supporting vulnerable populations.

Responsibilities

• Conduct HRSN screenings using the New York State AHC HRSN Screening Tool.
• Obtain and document participant consent and verify eligibility, contact information, and required program data.
• Accurately enter screening results, case notes, referrals, and other required documentation into the Unite Us platform.
• Maintain complete and accurate electronic records in compliance with program requirements.
• Review screening histories and assist with re-screenings as appropriate.
• Identify participant needs and provide referrals to community resources and social service programs.
• Collaborate with enhanced service providers and program staff to ensure timely follow-up and service coordination.
• Track screenings, referrals, and required documentation to support program reporting and compliance.
• Participate in required trainings and maintain confidentiality in accordance with HIPAA and organizational policies.
• Assist with quality assurance activities, audits, and other program-related tasks as assigned.

Qualifications

• Previous Social Care Network experience preferred.
• Associate's degree in Human Services, Social Work, Public Health, Healthcare Administration, or a related field preferred.
• One year of experience in administrative support, data entry, customer service, healthcare, social services, or a community-based program preferred.
• Experience working with Medicaid recipients, older adults, or underserved populations preferred.
• Strong data entry skills with exceptional attention to detail.
• Proficiency in Microsoft Office, including Excel and Outlook.
• Ability to learn and navigate web-based databases and case management systems.
• Excellent organizational, communication, and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work independently and collaboratively as part of a team.
• Bilingual Russian and English speaking preferred.

Part-Time, 24 hours per week.

Hybrid, in-office and remote with occasional travel throughout Brooklyn.