Soccer Programs Member Services Associate

Young Men’s Christian Association of Greater Montgomery; Montgomery (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Young Men’s Christian Association of Greater Montgomery is seeking a Member Services Associate - Soccer in Montgomery, AL. This role greets members and guests, handles inquiries, and supports program registration and field prep for soccer activities.

You will also assist with revenue tracking during shifts, enforce facility policies, and participate in concession operations during events, while maintaining a professional appearance and safety practices.

Qualifications

• No explicit degree required; HS diploma or equivalent preferred.
• Basic computer skills and accuracy with information.
• Ability to handle multiple tasks and guest inquiries effectively.
• Experience in customer-facing roles is a plus.

Responsibilities

• Greet and serve members and guests in a friendly, professional manner.
• Address member questions and resolve concerns promptly and accurately.
• Answer phone calls promptly using the three-ring rule.
• Process member sign-ups and program registrations in a timely manner.
• Enter receipt information for memberships and programs, ensuring totals balance.

Skills

Customer service

Cash handling

Phone support

Multi-tasking

Basic computer skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

Young Men’s Christian Association of Greater Montgomery is seeking a Member Services Associate - Soccer in Montgomery, AL. This role greets members and guests, handles inquiries, and supports program registration and field prep for soccer activities.

You will also assist with revenue tracking during shifts, enforce facility policies, and participate in concession operations during events, while maintaining a professional appearance and safety practices.