Soccer Center Service & Sales Associate

Sofive Soccer Centers; Alameda (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Sofive Soccer Centers in Alameda, CA, is seeking a Service Representative to be the frontline contact for customers, delivering friendly service, guiding bookings, and supporting the management team.

You will handle inquiries, process purchases at the POS, maintain a welcoming atmosphere, stay informed on products, manage reservations, and contribute to daily operations with reliability and a positive attitude.

Qualifications

• Customer service experience in retail is a plus.
• Excellent communication skills and a friendly demeanor are essential.
• Ability to multitask in a fast-paced environment and work weekends/holidays.

Responsibilities

• Provide high-level customer service and hospitality during all operating hours, including weekends and holidays.
• Maintain a positive attitude and work collaboratively with all staff members to ensure efficiency and camaraderie.
• Effectively handle inquiries and bookings using computerized systems, adhering to cash and stock reconciliation procedures.
• Uphold the aesthetic, atmosphere, and culture.
• Maintain product knowledge for all soccer and retail operations.
• Provide administrative and clerical support for the management team, including word processing, coordinating reception paperwork, and database maintenance.
• Perform other duties as necessary, compatible with the position's nature.

Skills

Customer service

Communication skills

Multitask

Positive attitude

Tools

POS systems

Job description

Sofive Soccer Centers in Alameda, CA, is seeking a Service Representative to be the frontline contact for customers, delivering friendly service, guiding bookings, and supporting the management team.

You will handle inquiries, process purchases at the POS, maintain a welcoming atmosphere, stay informed on products, manage reservations, and contribute to daily operations with reliability and a positive attitude.