SoCal Regional Field Operations Leader

W Services Group LLC; San Diego (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

W Services Group LLC is seeking a Regional Manager - SOCAL to oversee field operations across multiple markets from San Diego, CA. You will lead Area Managers, drive service performance, and ensure contractor alignment with rapid issue resolution.

The role emphasizes strategic leadership, KPI monitoring, and cross-functional collaboration with CR teams, with travel regionally as required. A track record in multi-site management and strong communication skills are essential.

Qualifications

• 5–7 years of experience in field operations, multi-site management, or service delivery leadership.
• 2+ years managing a field-based team or distributed workforce.
• Strong analytical and reporting skills; able to identify trends and build data-driven action plans.

Responsibilities

• Lead and support a team of Area Managers and Supervisors across assigned markets.
• Conduct weekly 1:1’s with each Area Manager and host monthly regional team syncs.
• Provide coaching and development to improve CP engagement, service quality, and operational consistency.
• Cover ‘uncovered’ markets temporarily when needed to ensure continuity.

Skills

People leadership

Analytical thinking

Communication

Cross-functional collaboration

Tools

Task management platforms

Operations software

Job description

W Services Group LLC is seeking a Regional Manager - SOCAL to oversee field operations across multiple markets from San Diego, CA. You will lead Area Managers, drive service performance, and ensure contractor alignment with rapid issue resolution.

The role emphasizes strategic leadership, KPI monitoring, and cross-functional collaboration with CR teams, with travel regionally as required. A track record in multi-site management and strong communication skills are essential.