SOC Operator - Part Time Dispatch Center Coordinator

Allied Universal; Santa Clara (CA); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Santa Clara is seeking a SOC Operator - Part Time Dispatch Center Coordinator. This role provides essential security operations support at a commercial property, with weekend hours and a competitive hourly rate of $25.40.

You will monitor communications, dispatch personnel, document incidents, and respond to alarms in a calm, professional manner. A background in security and customer service helps, as does familiarity with access control systems.

Qualifications

• At least two years of security-related experience is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities at a commercial real estate location.
• Monitor communications systems, receive and document calls for service, dispatch personnel as needed, and maintain accurate incident, activity, and access-related logs.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, coordinating notifications with site contacts and emergency responders when appropriate.
• Monitor building systems, cameras, and access control activity; report unusual conditions, maintenance concerns, and policy violations according to site procedures.
• Conduct regular and random patrols around the business and perimeter to help to deter unauthorized activity and identify potential security-related concerns.

Skills

Customer service

Security-related experience

Access control

Alarm panel experience

Education

High school diploma or equivalent

Tools

Access control systems

Alarm panel

Job description

SOC Operator - Part Time Dispatch Center Coordinator

Job Location

US-CA-Santa Clara

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Position Type: Part Time

Pay Rate: $25.40 / Hour

Job Schedule:

• Sat 08:00 AM - 04:00 PM
• Sun 08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities at a commercial real estate location.
• Monitor communications systems, receive and document calls for service, dispatch personnel as needed, and maintain accurate incident, activity, and access-related logs.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, coordinating notifications with site contacts and emergency responders when appropriate.
• Monitor building systems, cameras, and access control activity; report unusual conditions, maintenance concerns, and policy violations according to site procedures.
• Conduct regular and random patrols around the business and perimeter to help to deter unauthorized activity and identify potential security-related concerns.

Minimum Requirements

• At least two years of security-related experience is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.