Security Officer Part Time Dispatch Incident Coordinator

Alliedbarton Security Services; San Jose (CA); Hybrid; USD 32,000 - 43,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in San Jose, CA is seeking a Part Time Dispatch Incident Coordinator with the Security Officer title. You will coordinate security communications, monitor activity, dispatch support, and maintain records while delivering exceptional customer service.

This role offers flexible scheduling as a Part Time Security Officer, with a pay rate of $27.15 per hour, opportunities to work across tech/media sites, and a path to growth within a leading security services company.

Qualifications

• At least 1 year of security-related experience is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Possession of a guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Background checks and drug screening are required.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a technology, media, and telecommunications location by carrying out site-specific procedures, dispatch protocols, and emergency response activities as appropriate.
• Receive, prioritize, and dispatch service calls, alarms, incidents, and requests to appropriate personnel using radios, telephones, and computer-based dispatch systems.
• Maintain accurate logs and incident documentation, including call details, response status, visitor or contractor information, and other security-related activity.
• Monitor communications and available security-related systems, escalating critical situations according to site procedures and responding in a calm, problem-solving manner.
• Coordinate with onsite personnel and emergency responders during incidents, providing timely information and supporting orderly response activities.

Skills

Customer service

Computer literacy

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Dispatch Incident Coordinator in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Professional in a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor activity, and dispatch support as needed. You will maintain clear records, assist with access control processes, and deliver exceptional customer service while helping to deter incidents. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Part Time

Pay Rate: $27.15 / Hour

Job Schedule:

DayTimeMon10:30 PM - 07:00 AMTue10:30 PM - 07:00 AMSun10:30 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a technology, media, and telecommunications location by carrying out site-specific procedures, dispatch protocols, and emergency response activities as appropriate.
• Receive, prioritize, and dispatch service calls, alarms, incidents, and requests to appropriate personnel using radios, telephones, and computer-based dispatch systems.
• Maintain accurate logs and incident documentation, including call details, response status, visitor or contractor information, and other security-related activity.
• Monitor communications and available security-related systems, escalating critical situations according to site procedures and responding in a calm, problem-solving manner.
• Coordinate with onsite personnel and emergency responders during incidents, providing timely information and supporting orderly response activities.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Possession of a guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.