Flex SOC Operator - Part Time Dispatch Coordinator

Alliedbarton Security Services; Santa Clara (CA); On-site; USD 71,635,000 - 77,146,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Holiday pay

Vacation days

Job summary

Allied Universal is hiring a SOC Operator to work at a tech company located in Santa Clara, CA. The Operator will monitor several screens in a Security Operations Center, using access control, alarm monitoring systems, and BI sources to detect incidents that may affect people, property, or brand. Pay is USD 25.40 per hour.

The role requires alertness, strong communication, and teamwork. Responsibilities include investigating alarms, coordinating responses, and producing incident reports while

Qualifications

• Must possess a high school diploma or equivalent or 5 years of verifiable experience.
• Licensing requirements are subject to state/local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company or customer-owned vehicle.
• Background investigation will be conducted in accordance with laws.
• Drug screen may be required by law.
• Be at least 18 years of age (21 if armed).
• Reliability and adaptability to different post assignments.
• Operate radio or console monitors.
• Communicate effectively with the public.
• Strong oral and written communication skills.
• Active listening and problem-solving abilities.
• Assess and evaluate situations quickly and identify key issues.
• Mediating conflicts with tact and diplomacy.
• Teamwork and collaboration.
• Attention to detail.

Responsibilities

• Investigate alarms and respond by dispatching security patrols or notifying authorities as needed.
• Assist employees with safety and security concerns.
• Monitor travel safety and security for the company’s employees.
• Review multiple systems to detect potential risks.
• Distribute advisories and coordinate corporate responses.
• Compile daily and incident reports.
• Follow procedures for incidents from local to global scope.
• Provide back-up, support, and on-call coverage.

Skills

Active listening

Communication

Teamwork

Attention to detail

Problem-solving

Education

High school diploma or equivalent

5 years verifiable experience

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is Hiring a SOC Operator to work at a Tech Company located in Santa Clara, Ca! Allied Universal® is hiring a Security Operations Center Operator. The Security Operations Center (SOC) Operator is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a Security Operations Center (SOC) environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

Pay: USD $25.40/Hr.

RESPONSIBILITIES:

• Investigate alarms and respond by sending security patrol, or alerting fire services or police as needed
• Assist company employees in all concerns that pertain to safety and security
• Monitor travel safety and security of company’s employees
• Conduct ongoing review of multiple systems and sources to detect potential risks
• Notify and coordinate corporate response by distribution of advisories and other communications
• Compile daily reports and incident reports
• Follow procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
• Provide back-up, support, and on-call function as needed

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent or 5 years of verifiable experience
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver’s license if driving a company or customer-owned vehicle
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by lawNO prior experience required
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Reliability and ability to adapt to different post assignments
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills; able to write informatively, clearly, and accurately
• Active listening and problem-solving skills
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Mediate conflict with tact, diplomacy
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)
• Prior security, military, or law enforcement experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com