SOC Operator and Security Officer - Full Time Operator Patrol

Alliedbarton Security Services; San Mateo (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a SOC Operator and Security Officer in San Mateo, CA. The role combines patrol, access control, and security coordination at a financial institution location, with a focus on customer service and safety.

You will work full-time with a pay rate of $24.05 per hour, following the listed day and evening shifts. Responsibilities include monitoring, incident response, professional communication, and collaboration with on-site security professionals to deter incidents and

Qualifications

• At least 6 months of security-related experience.
• Guard card or license preferred.
• CPR and First Aid certification preferred.
• 18+ for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial services location.
• Respond to incidents and access-control concerns in a calm, professional manner; escalate as needed.
• Conduct regular unarmed patrols of office areas, entrances, parking areas, and perimeter.
• Monitor access points and verify credentials; maintain logs and incident documentation.
• Communicate security observations and incidents with site personnel and leadership.

Skills

Customer service

Security awareness

Observation and patrol

Communication

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a SOC Operator and Security Officer - Full Time Operator Patrol in San Mateo, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Patrol Unarmed Officer at a financial institution location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. As SOC Operator, you will coordinate with Security Professionals on-site for incidents or emergencies. Interact with employee and client. Escalate any property damage on site to the proper channels. Communicate via phone, email and in person with various stake-holders.You will deliver exceptional customer service, communicate professionally, and respond to security-related concerns with integrity. Join Allied Universal’s agile, reliable, innovative team and caring culture that puts people first.

Position Type: Full Time

Pay Rate: $24.05 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:30 PMTue03:00 PM - 11:30 PMSat02:00 PM - 10:30 PMSun02:00 PM - 10:30 PM

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors at a financial services location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, access-control concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random unarmed patrols of office areas, entrances, parking areas, and the perimeter to help to deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, verify credentials as required, and maintain accurate logs and incident documentation.
• Communicate professionally with site personnel, visitors, and Allied Universal leadership regarding security-related observations, incidents, and policy concerns.

Minimum Requirements:

• Possess at least 6 months of security-related experience.
• A guard card or license is preferred.
• CPR and First Aid certification is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.