SOC Operator - Onsite Security & Threat Response (Seattle)

Concentric; Seattle (WA); On-site; USD 41,328 - 55,104; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid holidays

Life, STD, LTD, AD&D insurance

Wellness benefits

Employee Assistance Program

Job summary

Concentric is seeking a SOC Operator embedded with a client in Seattle. The role supports security operations worldwide, analyzing CCTV, access control, and alarms to protect people, property, and brand assets.

You’ll work under a SOC Supervisor in a 24/7 environment, coordinating responses, and delivering incident reports. The position requires strong English communication, a background in security, and the ability to multitask in a high-tech environment.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or 3 years of equivalent work experience in the Military, Law Enforcement, Government, and/or Corporate Security.
• Strong Customer Service skills.
• Excellent written and verbal communication skills.
• Ability to read, write, and speak clearly in English.
• Strong team player.
• Flexibility to work all shifts, and willingness to assist the team with overtime when needed.
• Proficient in Microsoft Windows and Office Suite.
• Able to analyze both qualitative and quantitative metrics.
• This is a full-time on-site position. Days and hours of work are Monday through Sunday, hours based on team size and historical alarm volume data trend analysis. Evening and weekend work may be required as job duties demand.
• Must be able to legally work in the country where this position is located without visa sponsorship.
• Must be a U.S. Citizen
• Must pass the Basic Operator Course Exam.

Responsibilities

• Review CCTV footage, investigate alarms, and respond by sending a security patrol or alerting Fire services or Police as needed.
• Assist employees with all concerns that pertain to client safety and security.
• Monitor travel safety and security of the client’s employees.
• Notify and coordinate corporate response by distribution of advisories and other communications.
• Intake, triage, and respond to active security incidents.
• Notify senior managers and partner teams of relevant security incidents, often seeking guidance that informs subsequent step actions in support of the security response.
• Author, review, and publish security incident case products.
• Engage with response stakeholders to dispatch local security resources, collect and share information, and document incident details.
• Manage multiple area access management security workflows crucial to operational success.
• Provide back-up, support, and on-call function as needed.
• Perform other related duties and special projects as required.
• Gather and prepare reports on individual and team performance metrics.
• Conduct ongoing review of multiple systems and sources to detect potential risks and proactively audit access control system connections to identify potential misconfigurations.
• Cultivate an intimate understanding of space functions, owners, and occupying organizations that will allow the applicant to apply the principle of least privilege (PoLP) to individual permissions.

Skills

Customer service

English proficiency

Team player

Flexible shifts

Education

Associate degree or 3 years security experience

Tools

Microsoft Windows

MS Office Suite

Security monitoring systems

Job description

Concentric is seeking a SOC Operator embedded with a client in Seattle. The role supports security operations worldwide, analyzing CCTV, access control, and alarms to protect people, property, and brand assets.

You’ll work under a SOC Supervisor in a 24/7 environment, coordinating responses, and delivering incident reports. The position requires strong English communication, a background in security, and the ability to multitask in a high-tech environment.